Senior People Partner (HRBP), GTM & Operations

assorthealth.com; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Salary + stock options

Learning budget

Office setup stipend

Health coverage

Flexible PTO

Meals & Snacks

Fitness stipend

Commuter benefits

401(k)

Job summary

Assort Health is seeking a Senior People Partner to guide GTM and operations leaders on how teams are organized, performance managed, and people issues resolved as we scale from hundreds to thousands of employees.

You will shape the People function ahead of curve, calibrate promotions, design incentive plans with Finance, and drive data-backed decisions. Daily AI use is encouraged to streamline processes and empower leaders.

Qualifications

• 5+ years in People Partner or HRBP roles advising CROs and senior leaders.
• Experience supporting GTM, customer success, or operations teams and scaling with growth.
• Executive presence with direct, well-reasoned advice trusted by leaders.
• Proven calibrations and promotion decisions for quota-carrying roles.
• Understanding of sales compensation plans, quotas, and ramp dynamics.
• Experience handling investigations and complex employee relations with discretion.
• Daily use of AI in work and ability to assess what works.

Responsibilities

• Partner with GTM and operations leaders on team structures and headcount planning.
• Own calibrations, 9-box reviews, promotions, and compensation recommendations.
• Collaborate with Finance on sales incentives, ramp expectations, and metrics.
• Use AI to prepare for leader conversations and analyze org health data.
• Manage investigations and escalate to Legal when needed with sound judgment.
• Advise managers on feedback and performance concerns; share learnings with People Ops.
• Monitor sentiment, attrition, and burnout; provide data-backed recommendations.

Skills

People Partner/HRBP

Executive presence

Sales compensation

Investigations

AI in work

Ownership

Job description

BUILDING HEALTHCARE THAT REMEMBERS

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we’re building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 285 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we’ve raised $222 million, including a recent $120 million Series C https://www.assorthealth.com/blog/assort-health-raises-120-million-series-c-to-scale-largest-deployment-of-ai-agents-for-the-patient-journey at a $1.2 billion valuation from investors including Menlo Ventures and Lightspeed. We’ve also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that,

ABOUT THE ROLE

We are hiring a Senior People Partner to be the trusted advisor to our GTM and operations leaders on everything involving people: how teams are organized, how performance is managed, how issues are resolved, and how we keep our best people as we scale. This is a builder’s seat. Assort is growing from roughly 300 to over 1,000 people in the coming years, and you will build the function ahead of the curve and help set the standard for how People Partners work here. You will report to the SVP of People.

WHAT YOU'LL DO

• Work with GTM and operations leaders on team structures, headcount planning against growth targets, role definitions, reorgs, territory changes, and leadership transitions, bringing a clear point of view on what the organization needs at the next stage.
• Own the content and judgment behind calibrations, 9-box reviews, promotion decisions, and compensation recommendations, including for roles measured on quota, customer outcomes, and delivery.
• Partner with leaders and Finance on sales and incentive compensation plans, ramp expectations, and how performance is measured for customer-facing roles.
• Use AI to prepare for leader conversations, analyze org health data, draft documentation, and remove manual work, and set the standard for how the People team uses these tools.
• Handle investigations, complaints, and sensitive situations with fairness and discretion, partnering with Legal when the stakes call for it, and spot patterns early to fix root causes.
• Advise managers on feedback, difficult conversations, team dynamics, and performance concerns in fast-moving, customer-facing environments, and feed learnings back to People Operations.
• Track sentiment, attrition, and burnout signals across teams carrying customer and revenue pressure, run stay conversations with high performers, and bring leadership data-backed recommendations.

WHAT YOU BRING

• 5+ years in People Partner or HRBP roles supporting GTM, customer success, or operations teams, including advising CROs and senior functional leaders and leading or mentoring other partners.
• Experience in the seat while a company scaled, ideally from roughly 250 to 1,000+ employees, with clear examples of what broke and what you did about it.
• Executive presence: you give senior leaders direct, well-reasoned advice, including when they don't want to hear it, and keep their trust.
• A track record running calibrations and promotion processes for quota-carrying and customer-facing roles and making hard calls with incomplete information.
• A working understanding of how sales comp plans, quotas, and ramp work, and how they shape behavior and retention.
• Experience running investigations and resolving complex employee relations situations, and judgment on when to bring in Legal or outside counsel.
• Daily use of AI in your own work, with opinions on what works and what doesn't.
• Ownership: you don't wait for a process to exist, and you are energized by building a function while the company scales.

NICE TO HAVE

• Experience in enterprise SaaS or healthcare, especially selling to hospitals and health systems.

BENEFITS & PERKS FOR ASSORTIES

• Competitive Compensation – Including salary and employee stock options so you share in our success.
• Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
• Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it’s productive.
• Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
• Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it.
• Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
• Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
• Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
• 401(k) – Build your retirement savings.

HOW WE WORK & WHAT WE VALUE

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.