Senior People Partner

Roadie; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance: 100% for employee

401k with company match

Student loan repayment assistance

Unlimited PTO

Monthly WFH stipend

Sabbatical leave

Job summary

Roadie, a UPS company, seeks a Senior People Partner to act as a strategic partner to managers and leaders across Roadie and to own employee relations from start to finish. You will work closely with our VP, People Operations in a fast‑moving team and balance big picture thinking with hands‑on execution.

You will coach managers, drive performance management and organizational change, ensure wage and hour compliance, and help scale our job architecture and people programs as Roadie grows across

Qualifications

• 7+ years of progressive HR experience in a fast‑growing tech or startup environment.
• Bachelor’s degree; SPHR certification is a plus.
• Demonstrated experience and ownership of employee relations, investigations, and performance management, not just a supporting role.
• A strong operator and advisor who can translate business needs into practical solutions.
• Outstanding interpersonal, written and verbal communication skills.

Responsibilities

• Serve as a trusted thought partner to leaders, helping shape and execute people strategies that improve execution and organizational effectiveness.
• Own employee relations end to end, from everyday inquiries and accommodations, to investigations and performance matters, always handling sensitive workplace matters with care.
• Proactively coach and advise people managers on performance, team effectiveness, development, and organizational change.
• Keep us compliant on wage and hour, leave, accommodations, and documentation, so we get it right the first time.
• Play a key role in talent management, owning performance cycles, calibration, and guiding career conversations.
• Strengthen our job architecture, partnering with leaders on career frameworks that scale with us.
• Leverage people data and insights to identify trends, inform recommendations, and influence decisions.
• Play a hands‑on role in engagement, culture, and development initiatives, always looking for ways to make our people programs more scalable as we grow.
• Support with operations responsibilities including onboarding, benefits admin, and systems, partnering closely with the People Operations team to keep day‑to‑day operations running smoothly.]
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Skills

HR experience

Employee relations

Coaching managers

Communication skills

Discretion

Ambiguity tolerance

Education

Bachelor’s degree in Industrial Organizational Psychology

Job description

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes - from urban hubs to rural communities, Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Senior People Partner

We're looking for a Senior People Partner to be a genuine strategic partner to managers and leaders across Roadie, and the primary owner of employee relations. You’ll work closely with our VP, People Operations, partnering with leaders and teams across every function at Roadie, understanding what each one needs and adjusting your approach accordingly. This role sits on a lean, fast-moving team, which means everyone wears a few hats. You’ll own meaningful work end to end and see the impact of it directly, balancing big picture thinking with hands‑on execution.

What You’ll Do

• Serve as a trusted thought partner to leaders, helping shape and execute people strategies that improve execution, organizational effectiveness and support how Roadie grows
• Own employee relations end to end, from everyday inquiries and accommodations, to investigations and performance matters, always handling sensitive workplace matters with care
• Proactively coach and serve as an advisor to people managers on performance, team effectiveness, development, and organizational change
• Keep us compliant on wage and hour, leave, accommodations, and documentation, so we get it right the first time
• Play a key role in talent management, owning performance cycles, calibration, and guiding career conversations
• Strengthen our job architecture, partnering with leaders on career frameworks that scale with us and support the growth of our team members
• Leverage people data and insights to identify trends, inform recommendations, and influence decisions
• Play a hands‑on role in engagement, culture, and development initiatives, always looking for ways to make our people programs more scalable as we grow
• Support with operations responsibilities including onboarding, benefits admin, and systems, partnering closely with the People Operations team to keep day‑to‑day operations running smoothly

What You Bring

• 7+ years of progressive HR experience, including meaningful time as an HR/People Partner in a fast‑growing tech or startup/scaleup environment
• Bachelor’s degree; concentration in Industrial Organizational Psychology or SPHR certified, a plus
• Demonstrated experience and ownership of employee relations, investigations, and performance management, not just a supporting role
• A strong operator and advisor who's comfortable in ambiguity, can challenge thinking, and translates business needs into practical solutions
• Outstanding interpersonal, written and verbal communication skills
• A track record coaching and influencing managers, including first‑time leaders
• Thorough knowledge of HR principles, compliance and leave & accommodation law (FMLA, ADA interactive process, state paid family leave)
• Exposure to job architecture, leveling, or comp frameworks, or real interest in building that out
• Excellent judgment and discretion: you know when to loop others in and when to just handle it, always handle sensitive information with care
• Resourceful self‑starter with a "roll up your sleeves" mentality

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that's right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly WFH stipend
• Paid sabbatical leave - tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done

This role is not eligible for Visa sponsorship. Applicants must be authorized to work for any employer in the U.S.