Senior Pega Platform Engineer - Onsite Support Lead

Accenture PLC; Columbus (OH); On-site; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan

Paid time off

Job summary

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.

Qualifications

• Minimum 6 years of experience leading, building and supporting of Pega applications including case management, business rules and integrations on Pega Platform PRPC.
• Expert proficiency defining solution designs, overseeing REST API and Java integrations and managing deployment pipelines.
• Ability to serve as the L3 escalation point for complex issues and guides the development team on Pega best practices.
• High School Diploma or GED.

Responsibilities

• Enhance systems to align with evolving business requirements.
• Maintain applications and infrastructure in accordance with service level agreements.
• Define and review technical requirements focusing on integration, performance, quality and scalability.
• Collaborate with cloud operations teams to manage infrastructure capacity and monitor key performance indicators.
• Support continuous improvement initiatives to optimize system reliability and efficiency.
• This role requires working 60 to 100 percent onsite.

Skills

Pega PRPC

REST API integrations

Java integrations

L3 escalation

Team guidance

Education

High School Diploma or GED

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.