Senior Pega Business Systems Analyst

Konsus, Inc. (Superside); United States; Remote; USD 85,000 - 120,000; Full time

Job summary

A leading company is seeking a Business Systems Analyst III with expertise in Pega for a remote opportunity. This role involves analyzing and documenting complex business processes, leading collaborative sessions, and leveraging Pega's capabilities for optimized workflow solutions. Ideal candidates will have significant experience in systems support and a strong foundation in Agile methodologies.

Qualifications

• 4+ years in Systems Support, Analytics, or Operations Support (Bachelor's).
• 8+ years in Systems Support, Analytics, or Operations Support (High School Diploma).
• 5+ years as a Business System Analyst focusing on Pega BPM/CRM.

Responsibilities

• Identify, analyze, and document complex business processes.
• Lead requirements-gathering sessions and design workflow solutions.
• Guide team in leveraging Pega capabilities and best practices.

Skills

Analytical Skills

Requirements Gathering

Collaboration

Pega Capabilities

Agile Methodology

Education

Bachelor's Degree

High School Diploma or GED

Tools

Pega PRPC

JIRA

Confluence

Job description

A company is looking for a Business Systems Analyst III - Pega (remote).

Key Responsibilities

• Identify, analyze, and document complex business processes and requirements
• Lead requirements-gathering sessions and collaborate with stakeholders to design workflow solutions
• Guide team in leveraging Pega capabilities and ensure alignment with best practices

Required Qualifications

• Bachelor's Degree and 4 years of experience in Systems Support, Analytics, or Operations Support, or
• High School Diploma or GED and 8 years of experience in Systems Support, Analytics, or Operations Support
• Minimum 5+ years of experience as a Business System Analyst with a focus on Pega BPM/CRM platforms
• Expertise in Pega PRPC, case management, and business rules engine
• Experience in Agile/Scrum environments and familiarity with JIRA and Confluence