Senior Pediatric Operations Leader

Akron Children’s Hospital; Boardman Township, Northern (OH, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Akron Children’s Hospital is seeking a Senior Operations Manager to oversee day-to-day operations across multiple pediatric care offices. This onsite role manages a large team, budgets, and regional HR/quality functions while driving patient care improvements.

The position emphasizes strong leadership, budgeting, and cross-functional collaboration with clinical staff to optimize performance and outcomes.

Qualifications

• Associates degree required or 5 years of healthcare leadership experience.
• Bachelor’s degree preferred.
• Certificate in Healthcare Management to be obtained within 2 years of hire.

Responsibilities

• Manage day-to-day operations of multiple pediatric primary care offices.
• Oversee hiring, firing, performance evaluations and rewards.
• Manage operating budgets including revenue projections and expenses.
• Support operational, HR, and quality functions regionally.
• Lead high-impact pilot initiatives and rollouts.
• Collaborate with providers to improve patient care outcomes.
• Monitor KPIs for patient satisfaction and wait times.
• Develop employee engagement initiatives and a positive work environment.
• Ensure compliance with policies, procedures and safety standards.
• Perform additional duties as assigned.

Skills

Leadership

Budget management

Healthcare operations

HR management

Quality improvement

MS Office

Education

Associate degree

Bachelor’s degree preferred

Certificate in Healthcare Management within 2 years

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Akron Children’s Hospital is seeking a Senior Operations Manager to oversee day-to-day operations across multiple pediatric care offices. This onsite role manages a large team, budgets, and regional HR/quality functions while driving patient care improvements.

The position emphasizes strong leadership, budgeting, and cross-functional collaboration with clinical staff to optimize performance and outcomes.