Senior Payroll Specialist

AutoZone; Memphis (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

AutoZone’s Sr. Payroll Specialist provides payroll and financial support using initiative and intermediate knowledge of applicable skills and policies. The role involves non-routine problems and requires awareness of federal and state laws and AutoZone procedures.

The position includes processing payroll transactions, reviewing data for accuracy, and providing guidance to payroll staff. It also entails supporting international payroll activities for teams across several countries and leading

Qualifications

• High school diploma or the equivalent required; Bachelor's degree preferred in Accounting or Business Administration.
• 1-3 years accounting and/or bookkeeping experience or equivalent education/experience.
• Experience with Global Payroll, Customer Service or General Office required.
• Proficiency in spreadsheet and word processing software.

Responsibilities

• Provide excellent customer service.
• Complete and maintain transactions in enterprise system.
• Provide review and oversight of all payroll transactions, including complex cases.
• Troubleshoot inquiries and issues, researching and correcting as needed.
• Enter information into HCM and other payroll-related systems.
• Provide policy interpretation to ensure request validity and compliance.
• Support international payroll processes for teams across multiple countries.

Skills

Customer service

Data entry

Payroll knowledge

Problem solving

Communication

Education

Bachelor's degree in Accounting or Business Administration preferred

High school diploma or equivalent required

Tools

HCM systems

Spreadsheet software

Word processing software

Job description

AutoZone’s Sr. Payroll Specialist provides a variety of payroll and financial support using initiative and an intermediate knowledge of applicable skills, methods and practices, chooses appropriate alternatives from among pre-defined policies and procedures to complete work that includes successive steps & involves some non-routine problems and/or decisions. Applies industry and professional standards. AutoZone policy and procedure, federal and state laws and other regulations. Provides administrative and /or clerical support.

• Provide excellent customer service
• Complete and maintain transactions in enterprise system
• Provide review and oversight of all types of payroll transactions, some of which may be complex
• Reviews transactions and data; ensure approval based on alternatives regarding practice and policy
• Troubleshoot inquiries and issues, performing research and making corrections as needed and coordinating escalations when needed
• Obtain additional information from or provides instruction and guidance to customers and vendors; correct or escape
• Access multiple systems to process transactions, retrieve information and/or initiate transactions
• Provide policy interpretation to determine the validity of customer requests and ensures compliance
• Contact outside agencies and banks to obtain clarification of rules and/or regulations
• Maintain documentation of processes
• Enter information into HCM and other payroll-related systems
• Provide support for international payroll processes and teams including but not limited to India, China, Taiwan, Turkey, Canada, Germany, France and U.K
• Complete other administrative and clerical activities as assigned
• Leads temporary, part-time AutoZoners or interns
• Provides guidance to Payroll Specialists or Customer Service Representatives
• High school diploma or the equivalent required. Bachelor's degree (BA, BS) in Accounting or Business Administration preferred
• 1-3 years accounting &/or bookkeeping experience or the equivalent combination of education and experience
• Experience with Global Payroll, Customer Service or General Office required
• Proficiency in computer skills and in the use of spreadsheet and work processing software