Senior Payments Strategy & Transformation Consultant

PINNACLE GROUP (Pinnacle Technical Resources); Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Pinnacle Group (Pinnacle Technical Resources) is seeking a Senior Payments Strategy & Transformation Consultant to lead multi-year initiatives in Charlotte. The role requires interfacing with senior domain leaders, translating ambiguity into structured strategic outcomes, and delivering executive-ready narratives and materials.

You'll apply payments and financial services domain knowledge, develop governance and roadmaps, and drive execution from strategy to delivery.

Qualifications

• 7+ years of Business Execution, Implementation, or Strategic Planning experience.
• Ability to interface with senior leaders, synthesize inputs into strategy.
• Experience in complex organizations, with payments/financial services domain preferred.

Responsibilities

• Develop multi-year strategies for large, complex organizations.
• Create executive-ready narratives and decks for leadership.
• Support integration planning, roadmaps, and governance for initiatives.

Skills

Strategy development

Executive storytelling

Executive communication

Synthesis & problem solving

Stakeholder collaboration

Job description

Senior Payments Strategy & Transformation Consultant
IT | Business Analyst Charlotte , North Carolina Contract Oct 22, 2026

Job Description:

• Prioritize candidates with a strong background in developing and operationalizing multi?year strategies for complex organizations, ideally with domain experience in payments or financial services.
• Profiles should demonstrate proven strength in crafting strategic frameworks, executive?ready narratives, and presentation materials.
• The role requires the ability to interface directly with senior domain leaders, synthesize disparate inputs into coherent strategy, and translate ambiguity into structured outcomes.
• Experience supporting integration planning and managing execution through governance, roadmaps, and performance tracking is strongly desired.

Job Description:

• Prioritize candidates with a strong background in developing and operationalizing multi?year strategies for complex organizations, ideally with domain experience in payments or financial services.
• Profiles should demonstrate proven strength in crafting strategic frameworks, executive?ready narratives, and presentation materials.
• The role requires the ability to interface directly with senior domain leaders, synthesize disparate inputs into coherent strategy, and translate ambiguity into structured outcomes.
• Experience supporting integration planning and managing execution through governance, roadmaps, and performance tracking is strongly desired.

Strategy and Strategic Planning

• Proven experience developing multi?year strategies for large, complex organizations
• Ability to design and articulate strategy frameworks (vision, North Star, themes, roadmaps, value levers)
• Strong capability to translate ambiguity into structured, fact?based strategic narratives

Payments and Financial Services Domain

• Payments domain experience strongly preferred (e.g., ACH, wires, instant payments, investigations, servicing, controls)
• Understanding of operational, regulatory, and risk considerations in financial services environments

Executive Communication and Storytelling

• Exceptional skill in creating executive?ready decks, narratives, and decision materials
• Ability to synthesize inputs from multiple stakeholders into clear, concise leadership messaging
• Comfort interfacing directly with senior leaders and domain experts

Synthesis and Problem Solving

• Ability to piece together disparate context, data, and viewpoints into a coherent strategy or recommendation
• Strong analytical and critical?thinking skills to assess options, trade?offs, and impacts

Execution and Integration (Desired)

• Experience supporting integration planning, roadmap development, and sequencing of initiatives
• Familiarity with execution governance, dependency management, and progress tracking
• Ability to bridge strategy and delivery to ensure intent is preserved through execution

Ways of Working

• Strong collaboration skills across business, technology, risk, and operations
• High comfort operating in complex, evolving environments with limited direction
• Demonstrated ability to work independently while driving outcomes

In this assignment, candidates will:

• This assignment is specific to contingent resources
• Consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Business Execution
• Consult on the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced analytical and inductive thinking
• Provide expertise to Client senior leadership on innovative Business Execution business solutions
• Strategically engage with Client personnel

Required Qualifications:

• 7 plus years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Pay Range: $XXX - $XXX

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

#LI-AT5