Senior Payments & Fraud Analyst — Gaming & Sports

Hard Rock Digital; Atlantic City (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Flexible vacation

Unlimited PTO

Internal growth

Job summary

Hard Rock Digital is building an elite online sportsbook, casino, and social gaming platform with a customer-obsessed, data-driven mindset. We seek a Senior Analyst to strengthen Payments & Fraud, validate documentation, review transactions, and investigate fraud in a fast-paced environment.

The role requires strong analytical skills, knowledge of gambling mechanics, and the ability to manage multiple investigations while maintaining high standards of accuracy and integrity.

Qualifications

• Experience in Banking, payments, fraud, disputes, or casino industries preferred.
• Strong investigative skills and ability to interpret data for decisions.
• Knowledge of gambling and sports betting is a plus.
• Excellent communication and decision-making abilities.
• Ability to manage multiple projects in a fast-paced environment.
• Proficiency with MS Office; familiarity with data visualization tools.

Responsibilities

• Validate and verify customer documentation and ownership.
• Review customers’ financial transaction history.
• Investigate fraud alerts from prevention tools and systems.
• Prepare investigative summaries to support fraud scenarios.
• Build cases for disputed transactions.
• Create and manage internal controls and incident reports.
• Conduct account analyses to approve/reject withdrawals.
• Complete routine documentation for management review.
• Execute tasks per team leads and schedules.
• Use tools to analyze activity and summarize findings.
• Assist with fraud monitoring under guidance.
• Handle high-volume transactions per procedures.

Skills

Fraud investigations

Data interpretation

Customer disputes handling

Knowledge of gambling & sports betting

High-volume real-time environment

Tools

Tableau

Power BI

Job description

Hard Rock Digital is building an elite online sportsbook, casino, and social gaming platform with a customer-obsessed, data-driven mindset. We seek a Senior Analyst to strengthen Payments & Fraud, validate documentation, review transactions, and investigate fraud in a fast-paced environment.

The role requires strong analytical skills, knowledge of gambling mechanics, and the ability to manage multiple investigations while maintaining high standards of accuracy and integrity.