Senior Payments & Data Analytics Specialist

Zelis Healthcare, LLC; Saint Petersburg (FL); Hybrid; USD 105,000 - 133,000; Full time

Benefits offered by this job

401k with employer match

Flexible paid time off

Holidays

Parental leave

Life and disability insurance

Health benefits (medical, dental, and/

Job summary

Zelis is modernizing the healthcare financial experience across payers, providers, and consumers. The Senior Payment Support Specialist will provide advanced payment, file-level, and testing support for the Payment Operations function at Zelis.

This role takes primary responsibility for investigating and resolving payment and file issues across multiple platforms, supporting UAT and QA for payment-related releases, and applying data analytics and data engineering skills in Snowflake and SQL to

Qualifications

• Bachelor's degree or equivalent professional experience in lieu of degree.
• 5+ years in payment operations, production support, or data analytics.
• 2+ years in Snowflake or SQL Server environments.
• Ability to read schemas and reverse-engineer data flows.
• Strong SQL proficiency with complex queries and troubleshooting.

Responsibilities

• Investigate and resolve payment issues across ACH, virtual card, and check payments.
• Diagnose import, translation, and delivery issues for inbound/outbound files including EDI 835 and status files.
• Write and execute test cases and regression tests for payment fixes and releases.
• Write SQL in Snowflake and SQL Server to trace payments and build KPI reporting.
• Validate data quality across payment data sources.

Skills

SQL proficiency

Snowflake

Data analytics

UAT/QA testing

HIPAA compliance

Batch job troubleshooting

Jira or ticketing tools

PHI handling

Education

Bachelor's degree in Computer Science / Information Systems or equivalent

Tools

Snowflake

SQL Server

Automic

Airflow or dbt Cloud

Jira

Job description

Zelis is modernizing the healthcare financial experience across payers, providers, and consumers. The Senior Payment Support Specialist will provide advanced payment, file-level, and testing support for the Payment Operations function at Zelis.

This role takes primary responsibility for investigating and resolving payment and file issues across multiple platforms, supporting UAT and QA for payment-related releases, and applying data analytics and data engineering skills in Snowflake and SQL to