Senior Payment Operations — Claims & RCM

Maven Clinic; United States; Hybrid; USD 98,000 - 115,000; Full time

Benefits offered by this job

Stock options

Benefits package

16 weeks parental leave

401K matching

Job summary

Maven Clinic is seeking a Senior Associate, Payment Operations to help expand our insurance-based billing. You will manage claim denials and appeals, resolve real-time eligibility issues, and collaborate with RCM, Member Support, and Finance to unblock payments.

You will develop SOPs for new verticals, review complex claims, and generate operation reports on volume, SLA, and denial trends for leadership. This role requires US work authorization and offers a hybrid schedule.

Qualifications

• 4–6 years of experience in benefits management, RCM, or insurance claims.

Responsibilities

• Develop, document, and refine SOPs for claims processing as new verticals launch.

Skills

Benefits management

Revenue Cycle Management

Cross-functional collaboration

Data reporting

Microsoft Office

Process development

SOP creation

Education

Bachelor's degree

Tools

Availity

Stedi

Job description

Maven Clinic is seeking a Senior Associate, Payment Operations to help expand our insurance-based billing. You will manage claim denials and appeals, resolve real-time eligibility issues, and collaborate with RCM, Member Support, and Finance to unblock payments.

You will develop SOPs for new verticals, review complex claims, and generate operation reports on volume, SLA, and denial trends for leadership. This role requires US work authorization and offers a hybrid schedule.