Senior Patient Financial Services Specialist

Anchorage Neighborhood Health Center Inc; Campbell (AK); On-site; USD 60,000 - 80,000; Full time

Job summary

Anchorage Neighborhood Health Center Inc. is seeking a Patient Financial Services Representative II to independently manage patient accounts and perform intermediate to advanced revenue cycle functions.

You will analyze denials, correct claim errors, post payments, and follow up on unpaid claims to ensure timely reimbursement while adhering to HIPAA and organizational policies. The role requires knowledge of coding, coordination of benefits, and payer guidelines, with responsibility for

Qualifications

• Three to five years of experience in medical billing or revenue cycle operations.
• High school diploma or equivalent required; medical billing training preferred.
• Certifications such as CPC, CBC, or other AAPC credentials preferred but not required.
• Strong knowledge of ICD-10, CPT, HCPCS, NDC, and CDT coding structures.
• Deep understanding of coordination of benefits, payer sequencing, and denial management.
• Proficient in billing systems, Microsoft Office, and ten-key data entry.
• Excellent attention to detail, time management, and organizational skills.
• Effective communication and customer service skills.

Responsibilities

• Manage patient accounts across service areas to ensure accurate billing.
• Identify, research, and resolve denied and unpaid claims including submitting appeals.
• Audit charges, payments, and adjustments for accuracy.
• Post payments and adjustments; maintain clear documentation.
• Perform unpaid claim follow-up with payers.
• Run reports on aging, holds, unapplied credits and WIP.
• Ensure compliance with payer guidelines and HIPAA.
• Provide guidance to PFSR I staff.

Skills

Medical billing

Denial management

Payer requirements

Communication skills

Time management

Education

High school diploma or equivalent

Medical billing training preferred

Tools

Billing systems

Microsoft Office

Ten-key data entry

Job description

Anchorage Neighborhood Health Center Inc. is seeking a Patient Financial Services Representative II to independently manage patient accounts and perform intermediate to advanced revenue cycle functions.

You will analyze denials, correct claim errors, post payments, and follow up on unpaid claims to ensure timely reimbursement while adhering to HIPAA and organizational policies. The role requires knowledge of coding, coordination of benefits, and payer guidelines, with responsibility for