Senior Patient Billing & Collections Specialist

CHRISTUS Health; Irving (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

CHRISTUS Health is seeking an associate for the Revenue Cycle division to ensure timely account resolution and reconciliation of patient balances. The role emphasizes professional communication and adherence to policy while supporting the organization’s mission and core values.

Responsibilities include billing, collections, and cash reconciliation, with emphasis on accuracy, compliance with regulations, and collaboration with the PFS Leadership Team to improve productivity and patient experience.

Qualifications

• HS Diploma or equivalent years of experience required.
• Post HS education preferred.
• 3-5 years of experience preferred.
• Experience in a multi-facility hospital business office environment preferred.
• Health care billing, claims processing, and UB-04/HCFA 1500 knowledge may be considered in lieu of formal hospital experience.

Responsibilities

• Meets expectations of competencies and performs Revenue Cycle functions to meet metrics.
• Collects and provides patient and payor information to facilitate account resolution.
• Responds to all types of account inquiries and documents activity in host systems.
• Maintains payor knowledge of insurance and self-pay guidelines and regulations.
• Communicates with internal/external customers to resolve outstanding questions.
• Billing: review claim edits, work payor rejected claims, and file appropriately.
• Collections: collect balances due, identify denial information, and follow up timely.
• Cash Reconciliation: ensure payments are posted accurately and reconcile bank statements.

Skills

Revenue Cycle

Billing

Collections

Cash Reconciliation

CPT/HCPCS/ICD-10 coding

Communication

Education

HS Diploma

Post HS education preferred

Job description

CHRISTUS Health is seeking an associate for the Revenue Cycle division to ensure timely account resolution and reconciliation of patient balances. The role emphasizes professional communication and adherence to policy while supporting the organization’s mission and core values.

Responsibilities include billing, collections, and cash reconciliation, with emphasis on accuracy, compliance with regulations, and collaboration with the PFS Leadership Team to improve productivity and patient experience.