Senior Patient AR & Revenue Cycle Supervisor

InterMed; South Portland (ME); On-site; USD 59,000 - 78,000; Full time

Job summary

InterMed in South Portland, ME is seeking a Patient Accounts Receivable Supervisor to lead the Billing department’s revenue cycle activities. You will supervise non-clinical staff, drive collections, and ensure FDCPA compliance while partnering with HR and Compliance.

The role requires an associate degree in healthcare business, 2–4 years billing experience with EMR systems, and at least 1 year of supervisory experience. Proficiency in MS Office is expected.

Qualifications

• Associate’s degree in Healthcare Business or related field required.
• CPC preferred.
• 2-4 years of related Medical Billing experience required, including EMR systems experience.
• 1+ years of supervisory experience required.
• Proficiency in Microsoft Office suite.

Responsibilities

• Directly supervises non-clinical personnel (customer service, patient financial specialist, and payment posting specialist).
• Manage communication with patient statement vendor.
• Serves as resource in resolving patient statement issues.
• Responsible for patient AR management.
• Task delegation as it relates to workflow processes.
• Management and coordination of collection files.
• Maintain daily, weekly, and monthly collection and metric goals.
• Familiar with FDCPA and other debt collection laws.
• Increase collection of outstanding payments within the revenue department.
• Overall accountability and management of colleagues.
• Mentor colleagues and initiate Performance Improvement plans.

Skills

Leadership

Billing software

Attention to detail

Communication

Analytical thinking

Education

Associate's degree in Healthcare Business or related field

Tools

EMR systems

Microsoft Office

Windows applications

Job description

InterMed in South Portland, ME is seeking a Patient Accounts Receivable Supervisor to lead the Billing department’s revenue cycle activities. You will supervise non-clinical staff, drive collections, and ensure FDCPA compliance while partnering with HR and Compliance.

The role requires an associate degree in healthcare business, 2–4 years billing experience with EMR systems, and at least 1 year of supervisory experience. Proficiency in MS Office is expected.