Senior Patient Access Lead — On-Site Evening Shift

University of Miami; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

The University of Miami Health System is seeking a Patient Access Representative 3 (On-Site) to oversee registration and financial clearance for services rendered. The role acts as a department expert and collaborates with scheduling to ensure complete patient information and authorization processes.

Ideal candidates have a high school diploma, at least 3 years of relevant experience, and strong accuracy, discretion, and communication skills to manage confidential information and work both

Qualifications

• High School diploma or equivalent.
• Minimum 3 years of relevant experience.
• Knowledge of generally accepted accounting procedures and principles.
• Attention to detail in completing assignments.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Effective communication, both oral and written.

Responsibilities

• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance of scheduled patient accounts.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms eligibility, notifying patient and referring physician if coverage fails.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains records, files, and documentation in the system of record.
• Serves as a lead resource for lower level Patient Access Representatives.
• Recommends new approaches to management to enhance performance and productivity.
• Adheres to University and unit-level policies and safeguards assets.

Education

High School diploma or equivalent

Job description

The University of Miami Health System is seeking a Patient Access Representative 3 (On-Site) to oversee registration and financial clearance for services rendered. The role acts as a department expert and collaborates with scheduling to ensure complete patient information and authorization processes.

Ideal candidates have a high school diploma, at least 3 years of relevant experience, and strong accuracy, discretion, and communication skills to manage confidential information and work both