Senior Patient Access & Admissions Lead

Providence; Hobbs (NM); On-site; USD 52,000 - 70,000; Full time

Job summary

Providence seeks a Lead Patient Admissions Coordinator to manage daily admissions staff and drive patient-centered service in an onsite facility in Hobbs, NM. You will monitor performance, resolve issues, and ensure a smooth intake experience.

The role requires supervisory experience in outpatient registration, familiarity with Epic and MEDITECH systems, and relevant healthcare certifications. Join a team focused on quality, respect, and patient care.

Qualifications

• Associate's degree in healthcare or business administration, or equivalent educ/experience.
• Provider Basic Life Support (BLS) certification at hire.
• CHAA certification at hire.
• CRCS certification at hire.
• 6 months familiarity with basic financial clearance functions.
• 3 years supervisory experience in outpatient registration or healthcare setting.
• 1 year knowledge of Epic applications.
• 6 months coursework in team building, facilitating teams, process improvement, conflict resolution.
• Experience with MEDITECH system.

Responsibilities

• Oversee day-to-day staff management in admissions.
• Identify issues, resolve efficiently, monitor quality and productivity.
• Promote positive patient experience and satisfaction.
• Collaborate with Revenue Cycle Business Services to align processes.

Skills

Staff management

Patient experience focus

Supervisory experience

Education

Associate's degree in healthcare or business administration

Provider Basic Life Support (BLS) certification

Certified Healthcare Access Associate (CHAA)

Certified Revenue Cycle Specialist (CRCS)

3 years supervisory experience in outpatient registration

1 year knowledge of Epic applications

Coursework in team building/process improvement

Experience with MEDITECH system

Tools

Epic systems

MEDITECH

Financial clearance software

Job description

Providence seeks a Lead Patient Admissions Coordinator to manage daily admissions staff and drive patient-centered service in an onsite facility in Hobbs, NM. You will monitor performance, resolve issues, and ensure a smooth intake experience.

The role requires supervisory experience in outpatient registration, familiarity with Epic and MEDITECH systems, and relevant healthcare certifications. Join a team focused on quality, respect, and patient care.