Senior Partnership Development Manager

Infobip Inc; Chicago (IL); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Disability insurance

Wellness plan

PTO and vacation accrual

Sick days and leave for life events

Parental leave

ESOP participation

Holidays

Job summary

Infobip Inc. is seeking a Senior Partnership Development Manager to own and expand key partner relationships in North America, focusing on revenue growth and strategic collaboration with Sales, Presales, Product and Marketing.

You will lead joint planning, drive GTM initiatives, and manage partner programs while maintaining executive relationships and ensuring alignment across teams. This role requires a strong track record in B2B tech partnerships and analytic, market-driven execution.

Qualifications

• 7+ years in strategic partnerships, channel mgmt, or B2B tech.
• Experience managing enterprise accounts and executive relationships.
• Ability to develop joint GTM plans and drive revenue.

Responsibilities

• Own and grow a portfolio of top-tier partners with revenue targets.
• Lead joint partner planning sessions with defined objectives and targets.
• Develop and execute GTM strategies to acquire new clients across markets.
• Forecast, track, and analyze partnership performance for growth opportunities.
• Coordinate with Sales, Presales, Product and Marketing to ensure successful implementations.
• Manage partner data and records in Salesforce.

Skills

Partnership development

Channel management

Business development

Sales collaboration

Executive relationship mgmt

GTM planning

Data-driven planning

Cross-functional teamwork

Salesforce

Tools

Salesforce

Job description

What this role is all about

As a Senior Partnership Development Manager, you’ll be the primary owner of Infobip's most valuable partner relationships in North America. With a focus on deepening existing partnerships and unlocking new revenue through a portfolio of top‑tier accounts, you will collaborate closely with the Global Strategic Partnerships team and partner with Sales, Presales, Product, and Marketing to develop joint go‑to‑market strategies and drive measurable business growth.

Responsibilities

• Own and grow a portfolio of top‑tier partners, with a clear focus on revenue and gross‑profit targets.
• Proactively lead joint partner planning sessions—defining mutual performance objectives, financial targets, and key milestones.
• Develop and execute go‑to‑market strategies with partners to drive acquisition of new clients across all relevant markets.
• Track, forecast, and analyze partnership performance; identify and act on growth opportunities within existing relationships.
• Serve as the partner's internal ambassador—aligning Sales, Presales, Product, and Marketing to ensure implementations are delivered successfully.
• Manage partner conflict across Infobip's sales channels through clear communication and strict adherence to engagement rules.
• Run quarterly business reviews and maintain a structured, recurring partner communication strategy.
• Ensure partner compliance with agreements and certification program standards.
• Manage all partnership data accurately in Salesforce (CRM).
• Build and maintain executive‑level relationships with key stakeholders at partner and customer organizations.
• Represent Infobip at partner events, conferences, and industry forums; contribute to brand and market awareness through thought leadership.
• Provide market and vertical insights to Product and Marketing teams; help define use cases and scale best practices across the region.
• Support the implementation of global partnerships at the regional level, establishing relationships and GTM initiatives with regional partner organizations.

Qualifications

• +7 years of experience in strategic partnerships, channel management, or business development in B2B tech—CPaaS, SaaS, telecom, or API‑based businesses preferred.
• Proven track record of growing revenue through existing partner relationships—not just maintaining them.
• Experience managing top‑tier or enterprise‑level partner accounts, including executive relationship management.
• Experience working within or alongside major enterprise organizations (e.g., Microsoft, Oracle, Adobe, ServiceNow) and navigating complex decision processes.
• Startup or high‑growth company experience is a plus—agility and initiative are valued.
• Strong ability to lead joint GTM planning and translate strategic goals into executable partner programs.
• Comfortable navigating matrix organizations and influencing cross‑functional teams without direct authority—on both sides of the partnership.
• Structured, data‑driven approach to planning and reporting; comfortable working in Salesforce.
• Background in management consulting or experience owning a P&L or quota‑carrying role is a plus.
• Thrive with autonomy—create your own path, hold yourself accountable, and decide where to invest time to drive results.

Compensation

Salary Range: $140,000–$165,000 USD annual base salary (the final amount will be based on a variety of factors such as internal equity, job‑related knowledge, experience, education, and skillset). This role is also eligible for quarterly discretionary bonus.

Benefits & Perks

• Medical, Dental, and Vision insurance.
• Basic life insurance.
• 401(k) plan participation with company match.
• Short‑term and long‑term disability insurance.
• Wellness plan up to $500/year pro‑rated based on hire date.
• PTO: Accrual of up to 23 vacation days per year and up to 9 sick days per year, with carryover allowances.
• Additional leave for marriage, relocation, bereavement, and other major life events.
• Twelve weeks of paid parental leave.
• Participation in employee share ownership plan (ESOP).
• Fourteen paid holidays annually.

Equal Opportunity Employer

Infobip is an equal‑opportunity employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.