Senior Partner Manager

Socket.dev; New Jersey; On-site; USD 81,000 - 173,000; Full time

Job summary

Fiserv, a global leader in Fintech and payments, is seeking a Senior Partner Manager to lead a client segment and act as an extension of the client’s business representing Fiserv. You will ensure strategic and operational outcomes through cross-functional leadership and strong partner relationships.

You will develop strategies to manage client segments, lead a Partner Management team, and drive revenue opportunities while aligning with client objectives and regulatory considerations.

Qualifications

• 6+ years experience building productive and profitable working relationships with clients.
• 4+ years experience ensuring timely and successful delivery of solutions per client needs.
• Ability to identify new revenue streams, including product and professional services.

Responsibilities

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day to day relationship.
• Develop strategies, processes and people to effectively manage the client segment.
• Develop a trusted partner relationship with client segment stakeholders and executive sponsors.
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes.
• Develop and implement effective strategies and processes to manage client segment.

Skills

Client relations

Stakeholder mgmt

Delivery leadership

Revenue generation

Education

Bachelor's degree

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Partner Manager

What does a successful Senior Partner Manager do at Fiserv?

As a successful Senior Partner Manager, you will lead a team acting as an extension of our client’s business representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes.

What you will do:

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day to day relationship.

• Develop strategies, processes and people to effectively manage the client segment

• Develop a trusted partner relationship with client segment stakeholders and executive sponsors

• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes

• Develop and implement effective strategies and processes to manage client segment

What you will need to have:

• 6+ years experience building productive and profitable working relationships with clients

• 4+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives

• Ability to identify new revenue streams, including product and professional services

What would be great to have:

• Bachelor's degree in business, marketing, technology or a related field, or an equivalent combination of education, work and/or military experience

• Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes

• Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements

• Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures

#LI-PN1

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

$81,400.00 - $173,100.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [e-mail]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.