Senior, Paralegal

WM; Newtown (PA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) matching

Paid vacation

Job summary

Waste Management, Inc. is seeking a Senior Paralegal to support litigation, bidding, contract processes, and regulatory compliance.

You will oversee discovery and eDiscovery, manage legal intake, and coordinate with internal and external stakeholders while minimizing legal and regulatory risk. The role includes handling customer and agency complaints, maintaining tracking systems, and promoting operational efficiency across departments.

Qualifications

• Associate's Degree or equivalent with paralegal emphasis is required.
• Minimum of two years of relevant experience if no degree is shown.
• 10+ years of legal experience preferred in a corporate setting.
• ABA-approved paralegal certification is expected.

Responsibilities

• Manage discovery and eDiscovery processes including Relativity.
• Coordinate responses to subpoenas and large-scale discovery matters.
• Liaise between Legal, Risk Management, Corporate Security and outside counsel.
• Oversee litigation intake, holds, and legal tracking systems.
• Support compliance documentation for bids, contracts, and renewals.
• Monitor regulatory updates and implement cross-department changes.
• Respond to and investigate customer and regulatory complaints.
• Provide guidance on contract-related matters to Sales teams.
• Maintain legal records and audit-ready tracking tools.
• Assist with onboarding and training of legal staff.

Skills

Paralegal experience

Litigation support

eDiscovery

Regulatory compliance

Contract management

Risk management liaison

Education

Associate's Degree with Paralegal emphasis

High School Diploma or GED

ABA Approved Paralegal Certificate

Job description

I. Position Summary

The Senior Paralegal supports litigation, bidding and contract processes, regulatory compliance, and some risk management functions by overseeing discovery and eDiscovery processes, managing legal intake, coordinating with internal and external stakeholders, and ensuring regulatory and contractual compliance. This role also handles customer and agency complaints and promotes operational efficiency while reducing legal and regulatory risk.

II. Responsibilities

Litigation:

• Manage discovery and eDiscovery processes, including document collection, review, and production (e.g., Relativity).


• Coordinate responses to subpoenas, grand jury requests, and large-scale discovery matters.


• Serve as liaison between Legal, Risk Management, Corporate Security, outside counsel, and third-party administrators.


• Oversee litigation intake, including litigation holds, service of process, and legal tracking systems.


• Review employee termination data to identify potential litigation risks and custodians.


• Provide litigation support to outside counsel, including corporate structure and documentation.


• Assist Risk Management with litigation holds and eDiscovery compliance.

Contracts, Compliance & Regulatory Support:

• Prepare and manage compliance documentation for bids, contracts, and renewals.


• Support subcontractor compliance with regulatory requirements and maintain tracking systems.


• Assist with bid submissions, contract documentation, and compliance reporting.


• Monitor regulatory system updates and implement process changes across departments (NYC PASSPort).


• Support resolution of notices of violation, traffic matters, and small claims.

Customer Complaints & Dispute Resolution:

• Manage and respond to Attorney General, BBB, and customer complaints.


• Investigate issues and coordinate responses with Sales and Customer Service teams.


• Resolve disputes, including small claims and attorney demands.


• Maintain tracking systems for complaints and ensure timely responses.


• Assist with government or regulatory investigations.

Cross-Functional Support & Business Guidance:

• Act as liaison across departments to ensure alignment on legal and compliance matters.


• Provide contract-related guidance to Sales teams.


• Maintain legal records and tracking tools for compliance and audit readiness.

Professional Development & Team Support:

• Assist with onboarding and training of legal team members.


• Contribute to internal resources such as playbooks and best practices.


• Support adoption of technology tools to improve efficiency.


• Participate in training and development initiatives.

III. Qualifications

A. Required Qualifications

• Associate's Degree (accredited) with Paralegal emphasis, or in lieu of degree


• High School Diploma (accredited) or GED (accredited) and two (2) years of relevant experience.


• 10+ years of previous legal experience (in addition to education requirements)


• A.B.A. Approved Paralegal Certificate.

IV. Physical Requirements

• Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.