Senior PACS Technician

Apex Systems; Washington (District of Columbia); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company vehicle eligibility

Contract-to-hire pathway

Job summary

Everforth Apex is seeking a Senior PACS Technician to support enterprise access control across federal facilities in the Washington, DC region. The role blends field and on‑site duties with a strong focus on Lenel-based systems and secure access management.

The ideal candidate will possess Lenel certifications, 5+ years of PACS experience, and the ability to operate within a federal program environment, including travel and after‑hours support when required.

Qualifications

• 5+ years of experience installing, configuring, maintaining, and troubleshooting PACS in enterprise environments.
• Experience supporting low‑voltage security systems and access control infrastructure.
• Proficient with door hardware, locking systems, access control panels, cameras, and networked security devices.
• Ability to work in federally regulated environments and travel across the DC region.

Responsibilities

• Install, configure, maintain, and troubleshoot Physical Access Control Systems (PACS).
• Administer badge credentialing and manage access levels and security groups.
• Support PACS software administration and system maintenance; troubleshoot hardware/software issues.

Skills

PACS administration

Troubleshooting

Security systems integration

Badge credentialing

Education

Lenel Certified Associate (LCA)

Lenel Certified Professional (LCP)

Certified Systems Engineer ICAM PACS (CSEIP)

Locksmith certification

Tools

Lenel OnGuard

Lenel SCIF

Victor Unified

Victor VideoEdge

LYNX Emergency Notification Systems

Job description

Job#: 3053512

Senior PACS Technician (Lenel Certified)

Washington, DC | Hybrid Field & On-Site Support | Federal Program | Contract-to-Hire

Are you a highly skilled Physical Access Control Systems (PACS) professional looking for an opportunity to support one of the largest and most complex federal security environments in the country? We are seeking a Senior PACS Technician to join a high-profile federal program supporting critical security operations throughout the Washington, DC area.

This is an excellent opportunity for an experienced security systems professional who wants hands‑on technical work, exposure to enterprise-scale access control infrastructure, and a clear path to long‑term employment with an industry-leading security integrator.

Why This Role?

• Work on a mission‑critical federal security program
• Direct involvement with enterprise PACS environments across multiple locations
• Opportunity to support advanced security technologies and integrations
• Clear contract‑to‑hire pathway
• Competitive compensation
• Company vehicle eligibility upon conversion
• Join a team supporting some of the most secure facilities in the federal government

Position Overview

The Senior PACS Technician will serve as the primary field technician supporting physical access control systems across multiple federal facilities. This role combines troubleshooting, maintenance, configuration, administration, and field support responsibilities.

The technician will be primarily based in Washington, DC, with regular travel to supported locations throughout the region.

Primary Responsibilities

• Install, configure, maintain, and troubleshoot Physical Access Control Systems (PACS)
• Perform break/fix support and corrective maintenance activities
• Administer and manage badge credentialing systems
• Configure access levels, user permissions, and security groups
• Support PACS software administration and system maintenance
• Troubleshoot hardware and software issues across enterprise security environments
• Maintain and repair access control panels, reader infrastructure, locking hardware, cameras, and associated systems
• Support system upgrades, software updates, and license management
• Assist with construction, renovation, and installation activities involving PACS infrastructure
• Document maintenance activities and system changes
• Support emergency service requests and after‑hours response when required
• Operate within federally regulated and compliance‑driven environments

Required Qualifications

Experience

• Minimum 5 years of experience installing, configuring, maintaining, and troubleshooting Physical Access Control Systems (PACS)
• Strong experience working in enterprise security environments
• Experience supporting low‑voltage security systems and access control infrastructure
• Experience with:
  • Door hardware
  • Commercial locking systems
  • Access control panels
  • Cameras and video security systems
  • Server racks and network‑connected security devices
  • Low‑voltage electrical components

Required Certifications

• Lenel Certified Associate (LCA)
• Lenel Certified Professional (LCP)
• Certified Systems Engineer ICAM PACS (CSEIP)
• Locksmith certification or equivalent demonstrated commercial locking and door hardware experience

Technical Skills

• PACS administration
• System installation and commissioning
• Programming and configuration of access control systems
• Windows operating systems and server environments
• System troubleshooting and diagnostics
• Credential enrollment and access management
• Security system lifecycle maintenance
• Industry best practices for physical security systems

Preferred Experience

• Lenel OnGuard
• Lenel SCIF
• Victor Unified
• Victor VideoEdge
• LYNX Emergency Notification Systems
• American Dynamics
• Lighthouse
• Enterprise security platform integrations
• Federal facility security environments
• FISMA‑compliant systems and operations

Security & Eligibility Requirements

• U.S. Citizenship required
• Ability to successfully pass a federal background investigation
• Ability to obtain and maintain Public Trust eligibility
• Ability to qualify for a future security clearance if required
• Clean criminal and financial background strongly preferred

Work Environment

• Primary work location: Washington, DC
• Standard schedule:
  • Monday through Friday
  • Day shift hours
• Travel required between supported facilities
• Personal vehicle required during contract period
• Availability for occasional after‑hours emergency support

Ideal Candidate

We're looking for someone who can step into a complex federal environment and immediately contribute. The ideal candidate is a hands‑on technician who enjoys troubleshooting challenging problems, has strong Lenel expertise, understands both the physical and software sides of security systems, and takes pride in supporting mission‑critical operations.

If you're one of the rare PACS professionals with advanced Lenel certifications, enterprise access control experience, and a passion for security technology, we'd love to speak with you.

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.