Senior P&C Claims Supervisor – Complex Commercial Liability Claims

Elite Tek Services, Inc.; Houston (TX); Hybride; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Retirement plan

Discretionary incentives

Résumé du poste

Elite Tek Services, Inc. seeks a Senior P&C Claims Supervisor to lead a team handling complex commercial liability claims, including bodily injury, property damage, and significant litigation exposure. The role emphasizes technical oversight, staff development and client service.

The position is based in Houston with a hybrid work arrangement. Candidates should have extensive complex casualty claims experience, leadership skills, and knowledge of regulatory requirements.

Qualifications

• 8+ years of experience in a claims lead or supervisory role.
• 8–10 years of complex or major casualty claims experience.
• Strong knowledge of litigation management and complex coverage analysis.
• Understanding of jurisdictional statutes and regulatory requirements.
• People-management skills including coaching and hiring.
• Strong written and verbal communication; proficient with claims systems and MS Office.
• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

Responsabilités

• Lead and develop a unit of senior and complex claims examiners managing severe liability losses.
• Provide technical oversight across high-exposure Commercial Auto, General Liability and Professional Liability (E&O).
• Supervise investigation, evaluation, negotiation and settlements within authority.
• Oversee litigation and coverage matters; guide reviews for carrier approval.
• Monitor reserves and conduct file reviews to support quality and regulatory compliance.
• Prepare quality, reserve and operational performance reporting; identify process improvements.
• Recruit, train, coach and evaluate team members; support succession planning.

Connaissances

Leadership/Management

Complex casualty claims

Litigation management

Regulatory compliance

Analytical skills

Communication

Formation

High School diploma

Associate degree preferred

Bachelor's degree preferred

Outils

Claims systems

MS Office

Description du poste

Senior P&C Claims Supervisor – Complex Commercial Liability Claims

• Houston, TX

Senior P&C Claims Supervisor – Complex Commercial Liability Claims Direct Hire | Full-Time | Exempt | Salary: $110,000–$150,000 (depending on experience and candidate geographical location within an approved to hire within state)

Position Overview

An established claims administration organization is seeking an experienced Senior P&C Claims Supervisor to lead a team handling complex, mid- to high-exposure commercial liability claims across specialty programs. This role is responsible for technical oversight, staff development, claim quality, client service and operational performance. Claims frequently involve bodily injury, property damage, complex coverage questions and significant litigation exposure.

Location & Work Arrangement

Eligible states: CA, CT, FL, GA, ID, IL, MA, NY, NC, NJ, OH, OK, OR, PA, SC, TN, TX, VA and WV. Management employees who live less than 40 miles from a local office AND have a direct report working in that office must work onsite one day per week. Remaining days may be remote if technical requirements are met. Occasional meetings and overnight travel may be required.

Key Responsibilities

• Lead and develop a unit of senior and complex claims examiners managing severe liability losses, typically involving exposures of $100,000 or more.
• Provide technical oversight across high-exposure Commercial Auto, General Liability and Professional Liability (E&O), including occurrence and claims-made coverage.
• Supervise investigation, evaluation, negotiation, settlement, assignment and workflow of complex claims; review and approve expenses and settlements within delegated authority.
• Oversee significant litigation and coverage matters; guide reservation-of-rights and disclaimer reviews for carrier approval; serve as a resource for examiners and clients.
• Monitor reserves and conduct open/closed file reviews to support claim quality, regulatory compliance, effective resolution and consistent coding.
• Prepare quality, reserve and operational performance reporting; identify opportunities involving leakage, pending inventory, expenses and process improvement.
• Recruit, train, coach and evaluate team members; support succession planning, performance improvement, employee retention and staffing decisions.
• Collaborate with management, clients and vendors on account service, budgets, operational initiatives and performance goals.

Required Experience & Qualifications

• At least 8 years of experience in a claims lead or supervisory role and approximately 8–10 years of complex or major casualty claims experience.
• Demonstrated high-exposure Commercial Auto, General Liability and Professional Liability claims experience, including investigation and resolution of severe or major casualty losses.
• Strong knowledge of litigation management, complex coverage analysis, reserve adequacy, settlement valuation, claims procedures, multi-line exposures and client reporting.
• Understanding of California jurisdictional statutes and regulatory requirements affecting claims exposure, as specified in the position requirements.
• Demonstrated people-management skills including coaching, hiring, training, team building and performance management.
• Strong written and verbal communication, organizational judgment, analytical skills and proficiency with claims systems and Microsoft Office.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.

Licensing

Per the hiring team, candidates must hold a license from their domiciliary/designated home state and at least one adjuster license in NY, TX or FL. Additional state licenses may be required within 180 days of hire. All applicable licenses and continuing education must be maintained.

Compensation & Benefits

Annual base salary range: $110,000–$150,000, dependent on experience, skills, education, qualifications and location. Eligible employees may be considered for discretionary annual adjustments or incentives. Benefits include medical, dental, vision, life and disability insurance, retirement plan options, and other voluntary benefits; plan details and eligibility are subject to employer confirmation.