Senior Outdoor Retail Sales Specialist

REI; Kalispell (MT); On-site; USD 26,000 - 30,000; Full time

Job summary

REI Co-op in Kalispell, MT seeks a Sr. Store Sales Specialist to be the face of the Co-op, engaging with Members and Customers daily and serving as a knowledge bank on products, gear, and services. You will guide fellow sales specialists and thrive on talking about the outdoors.

The role focuses on delivering customer service excellence, supporting store operations, and collaborating with department managers to meet daily goals while living REI's values.

Qualifications

• Retail sales and customer services experience (preferred).
• Open availability to work a flexible schedule.
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints to support the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Produces quality work by setting goals and establishing priorities.

Responsibilities

• Engage in REI Sales and Service Training to drive sales.
• Prepare store: stock, coordinate stocking process, handle merchandise.
• Adjust visual presentations to inventory levels, new products, and promotions.
• Monitor inventory accuracy, price accuracy, and product stock levels.
• Train and mentor new staff
• Partners with Department Managers to achieve goals and daily expectations

Skills

Retail sales

Customer service

Communication

Relationship building

Feedback openness

Problem solving

Time management

Team collaboration

Influencing others

Job description

REI Co-op in Kalispell, MT seeks a Sr. Store Sales Specialist to be the face of the Co-op, engaging with Members and Customers daily and serving as a knowledge bank on products, gear, and services. You will guide fellow sales specialists and thrive on talking about the outdoors.

The role focuses on delivering customer service excellence, supporting store operations, and collaborating with department managers to meet daily goals while living REI's values.