Senior OSP Field Technician II – Fiber Network Expert

Ezee Fiber; Kent (WA); Presencial; USD 47 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation package

Medical benefits

Dental benefits

Vision benefits

Employee Assistance Program

Paid parental leave

401(k) with company match

Paid time off

Tuition reimbursement

Resumo da oferta

Ezee Fiber is seeking an experienced OSP Field Operations Technician II to join our growing team. You will handle complex fiber splicing, troubleshoot advanced outages, and mentor junior technicians to ensure reliability of our fiber optic network.

In this role you will coordinate with Network Engineering, handle high-count splicing, and document processes. The position requires flexibility for evenings, weekends, and on-call duties in a dynamic field environment.

Qualificações

• High school diploma or equivalent; fiber optics certifications are a plus.
• Two years in fiber splicing and five years troubleshooting fiber optic networks in OSP environment.

Responsabilidades

• Troubleshoot, diagnose, and repair multiple customer outages (R2/C2).
• Assist Field Ops with advanced troubleshooting.
• Build and repair terminals and splice cases, including high-count fiber splicing (up to 288ct).
• Assist Network Engineering with cabinet equipment installation.
• Support repairs on backhaul and enterprise fiber routes.
• Mentor and train OSP Field Operations Technician I team members.
• Document segment release processes and ensure compliance.
• Utilize advanced monitoring systems (e.g., Calix Cloud, Altiplano) for diagnostics and reporting.
• Troubleshoot all network terminals (MST, FIT, Flex-Nap, Novux, etc.).

Conhecimentos

Fiber splicing

Troubleshooting

Documentation

Cabinet installation

Monitoring systems

Customer equipment (ONT, Eero)

Mentoring

Formação académica

High school diploma or equivalent

Fiber optics certifications (plus)

Ferramentas

Calix Cloud

Altiplano

Descrição da oferta de emprego

Ezee Fiber is seeking an experienced OSP Field Operations Technician II to join our growing team. You will handle complex fiber splicing, troubleshoot advanced outages, and mentor junior technicians to ensure reliability of our fiber optic network.

In this role you will coordinate with Network Engineering, handle high-count splicing, and document processes. The position requires flexibility for evenings, weekends, and on-call duties in a dynamic field environment.