Senior Oracle HCM Consultant – Managed Services

Codex; United States; Remote; USD 120,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Oracle HCM Consultant to join their Managed Services team. This role involves overseeing a portfolio of clients, ensuring top-notch service delivery, and enhancing Oracle HCM applications. With a focus on client relationships and operational excellence, the ideal candidate will thrive in a dynamic environment. Enjoy unlimited PTO and a robust bonus program while making a significant impact in the field of human capital management. If you are passionate about Oracle HCM and ready to take your career to the next level, this opportunity is for you.

Benefits

Unlimited PTO

Medical insurance

Vision insurance

401(k)

Pension plan

Child care support

Paid maternity leave

Paid paternity leave

Disability insurance

Qualifications

• 3+ years of experience in Oracle HCM Cloud administration.
• Excellent communication skills to build client relationships.

Responsibilities

• Provide configuration changes for Oracle HCM Cloud across modules.
• Ensure adherence to SLAs and quality standards.

Skills

Oracle HCM Cloud

Client Relationship Management

Service Delivery Management

Communication Skills

ITIL Framework

Education

Bachelor’s degree in business administration

Equivalent experience in IT

Job description

Senior Oracle HCM Consultant – Managed Services

Senior Oracle HCM Consultant – Managed Services

3 weeks ago Be among the first 25 applicants

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This range is provided by Codex . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $140,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Codex

Senior Oracle HCM Consultant – Managed Services

Location: US or Canada (Remote)

I am working with North America’s Leading Oracle Partner/SI to hire a Senior Consultant into their HCM Managed Service team.

The ideal Oracle HCM Cloud Senior Consultant would be responsible for overseeing the delivery of a portfolio of approximately 10 clients within Managed Services.

Whilst hands-on configuration experience in all modules is not required (Core HR, Payroll, Benefits, ABM, T&L, etc.), you will receive full training to be able to enhance applications across the board.

The ideal Oracle HCM Cloud Senior Consultant will be coordinating service delivery, developing client relationships, and driving operational excellence!

Key Responsibilities:

• Subject Matter Expertise: Provide configuration changes and enhancements for Oracle HCM Cloud across Core HR, Benefits, ABM, T&L, Payroll, etc.
• Advisory Services: Advise clients on new features and best practices in Oracle Cloud HCM.
• Service Delivery Management: Ensure adherence to SLAs, quality standards, and contractual obligations. Monitor service performance metrics like uptime, response time, and customer satisfaction, addressing any issues proactively.
• Client Relationship Management: Develop and maintain strong relationships with clients, understanding their needs, identifying service enhancement opportunities, and aligning service delivery with their business goals.

Qualifications and Skills:

• Deep understanding of the administration and maintenance of Oracle HR Cloud (HCM) systems, with at least 3 years’ of experience.
• Excellent communication and interpersonal skills to build relationships with clients and internal stakeholders.
• A Bachelor’s degree in business administration, IT, or a related field (or equivalent experience).
• Solid understanding of managed services concepts, service level agreements, and ITIL frameworks.

This opportunity is with an incredible company, which provides unlimited PTO, incredible bonus program, and employee incentives beyond just a work life balance.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Consulting

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Child care support

Paid maternity leave

Paid paternity leave

Disability insurance

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