About the Role
The Senior Enterprise Applications Analyst, Order Management owns the health and evolution of TaylorMade's Oracle EBS Order-to-Cash platform across global operations. The role translates business requirements into scalable O2C solutions, partnering with Sales, Operations, Finance, and Supply Chain to keep systems aligned with commercial goals. This position reports to the Solution Architect, ERP Applications.
Key Responsibilities
- Configure and maintain Oracle OM module setups: order types, transaction types, workflow assignments, hold definitions, pricing rules, and shipping parameters.
- Deliver end-to-end O2C support spanning Order Entry, Pricing, Scheduling, Shipping Execution, and Receivables integration, including inbound and outbound EDI order flows.
- Gather and document business requirements using Oracle AIM methodology; translate into functional specifications for technical development.
- Analyse current-state processes, quantify gaps, and design Oracle-standard solutions that deliver measurable efficiency gains.
- Develop and execute test plans for functional, SIT, and regression scenarios; perform root cause analysis on production defects.
- Support Oracle EBS integrations with third-party systems including WMS, 3PL, and EDI platforms across O2C processes.
- Create and maintain functional design documents, configuration workbooks, and end-user training materials.
Required Experience & Qualifications
- Bachelor's Degree in Computer Science, Information Systems, or a related field.
- 8+ years of IT experience in enterprise application implementation and support.
- 5+ years supporting Oracle EBS 12.2 Order Management, manufacturing, and supply chain processes.
- Deep functional expertise across Oracle EBS O2C modules: Order Management, Advanced Pricing, Configurator, ATP/Global Order Promising, Shipping Execution, Inventory, and Receivables.
- Functional understanding of RICEW object design and O2C-adjacent integration architecture.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to translate technical concepts for non-technical audiences and collaborate across IT and business teams.
- Working knowledge of AI-enabled tools and their responsible use in daily work.
Preferred Skills
- SQL/PL-SQL.
- Oracle Fusion Cloud exposure.
Workplace
- Normal office conditions with extensive computer and phone usage.
- Ability to work extended hours as necessary.
- Able to work efficiently and accurately in an atmosphere of frequent interruption.
- Light physical effort equal to frequent lifting or moving of lightweight materials.
- Frequent travel may be required.
Benefits & Perks
- Health & wellness benefits.
- Performance bonuses.
- Product discounts.
- Holidays.
- Paid time off.