Senior Oracle CC&B Systems Analyst |24x7 Production Support

Golden State Water Company

Rancho Cordova (CA)

On-site

USD 110,000 - 140,000

Full time

14 days+

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Job summary

Golden State Water Company in California is seeking a senior systems analyst to provide 24x7 support for the Oracle CC&B system and related components. You will work onsite as part of a hands-on team and serve as the primary escalation point for production issues.

The role requires deep Oracle and SQL skills, strong troubleshooting, and ability to document requirements, designs, and processes. You will participate in testing patches, upgrades, and disaster recovery, and you may provide

Qualifications

BS in Computer Science (or related discipline) or equivalent work experience.
Seven (7) or more years' significant systems analysis experience required.
Proficient in troubleshooting application, middleware and database issues.
Must have experience in Business Application, Production Control disciplines, and Change Management.
Outstanding written, verbal communication, and interpersonal skills.

Responsibilities

Executes system analysis for small-to-medium sized projects independently, and provides significant contributions to large/complex projects with assistance from team members.
Documents requirements, solution design, diagrams business processes and system workflows.
Performs application setups and configurations.
Performs rapid and accurate analysis and effective diagnosis of production issues.
Provides direct end-user support for any issues or questions related to the applications.
Acts as needed as the primary point of contact with Oracle support services.
Analyzes base code problems, refers to Oracle, and tracks to closure.
Supports customizations (i.e. configuration, interfaces, modifications, and reports).
Lends expertise with system and component upgrades.
Recommends and may assist in the testing of patches and upgrades.
Recommends, designs, and deploys best practices for new technologies and implementations as well as knowledge transfer and mentoring to other team members.
Participates in Disaster Recovery planning and testing.
Provides after hours on-call support.
Other related duties as necessary to support Company goals and objectives.