Senior Ops Manager: Relationship-Driven, Flexible Hours

ByteWorks; Newport News (VA); Sur place; USD 90 000 - 134 000; Plein temps

Avantages offerts par ce poste

Full benefits

Résumé du poste

ByteWorks in Newport News, VA is seeking a Senior Operations Manager who turns relationship building into tangible outcomes. You’ll own projects, manage temporary assignments, and align stakeholders across teams.

The role offers a salary range of $90,000–$134,000 with flexible hours and comprehensive benefits, plus mentorship to support growth in a fast-paced environment dedicated to craftsmanship and client success.

Qualifications

• Strong relationship-building skills with customer service mindset.
• Diplomacy to align stakeholders who disagree.
• Proven mentoring results, ideally Newport News, VA.
• Comfort with the unglamorous middle of a temporary project.

Responsabilités

• Surface risks early, loudly, and with a proposed fix attached.
• Identify gaps in current procedures and recommend workable fixes.
• Field curveballs from Newport News clients without losing the thread.
• Turn 6 of pattern recognition into faster general calls.
• Refuse to let Process Improvement debt quietly accumulate on your watch.
• Follow safety protocols and best practices at all times.
• Spot where Networking breaks before it shows up in a dashboard.

Connaissances

Relationship Building

Customer Service

Stakeholder Alignment

Mentoring

Project Ownership

Description du poste

ByteWorks in Newport News, VA is seeking a Senior Operations Manager who turns relationship building into tangible outcomes. You’ll own projects, manage temporary assignments, and align stakeholders across teams.

The role offers a salary range of $90,000–$134,000 with flexible hours and comprehensive benefits, plus mentorship to support growth in a fast-paced environment dedicated to craftsmanship and client success.