Senior Operations Technician, Transportation & Regional

Sentry Insurance; United States; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid flexibility

Tuition reimbursement

Paid time off

Health insurance

Dental & vision

Parental leave

401(k) with match

Job summary

Sentry Insurance in Stevens Point, WI is seeking an Operations Technician Senior to support commercial lines underwriting and policy processing. You will handle a range of policy transactions, ensure documentation quality, and collaborate with underwriting, claims, and agents.

This role offers hybrid flexibility with optional home days and in-office collaboration Tue-Thu. You will use multiple systems to manage requests, contribute to regulatory compliance, and help maintain accurate records

Qualifications

• Experience handling policy transactions and updates.
• Ability to support underwriting and claims workflows.
• Familiarity with regulatory and internal documentation standards.

Responsibilities

• Provide operations support, including processing of new and renewal transactions and policy updates.
• Perform moderately complex operations tasks and manage production issue lists.
• Use various systems to process requests related to Transportation and Regional businesses.
• Collaborate with internal teams to resolve problems and improve service quality.

Skills

Policy processing

Underwriting support

Regulatory compliance

Tools

Policy management systems

Job description

Sentry Insurance in Stevens Point, WI is seeking an Operations Technician Senior to support commercial lines underwriting and policy processing. You will handle a range of policy transactions, ensure documentation quality, and collaborate with underwriting, claims, and agents.

This role offers hybrid flexibility with optional home days and in-office collaboration Tue-Thu. You will use multiple systems to manage requests, contribute to regulatory compliance, and help maintain accurate records