Senior Operations Technician - Transportation & Regional

Sentry Insurance; Stevens Point (WI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid schedule

Meal stipend

Tuition reimbursement

Health insurance

Paid time off

401(k) match

United Way support

Job summary

Sentry Insurance is seeking an Operations Technician Senior to support commercial lines operations in Stevens Point, WI. You will handle a range of policy transactions, supporting underwriting, claims, and agents while ensuring proper documentation and regulatory compliance.

The role emphasizes hybrid work flexibility, with on-site collaboration Tue-Thu and optional remote days Monday and Friday. You’ll engage in continuous learning and benefit from comprehensive health and wellness programs and

Qualifications

• Provide operations support including processing of new and renewal transactions and policy updates.
• Use problem-solving skills and judgment to work with internal units to resolve problems and provide service insights.
• Demonstrate multitasking, time management, and attention to detail.

Responsibilities

• Provide operations support, including processing of new and renewal transactions and policy updates.
• Perform moderately complex operations support duties and handle production problem listings.
• Utilize various systems to manage and process requests for Transportation and Regional businesses.
• Use problem-solving skills to resolve problems and provide service insight.
• Demonstrate multitasking, time management, and attention to detail.

Job description

Sentry Insurance is seeking an Operations Technician Senior to support commercial lines operations in Stevens Point, WI. You will handle a range of policy transactions, supporting underwriting, claims, and agents while ensuring proper documentation and regulatory compliance.

The role emphasizes hybrid work flexibility, with on-site collaboration Tue-Thu and optional remote days Monday and Friday. You’ll engage in continuous learning and benefit from comprehensive health and wellness programs and