Senior Operations Specialist (Syndication Commercial Loans)

First Citizens Bank; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

First Citizens Bank in Phoenix is seeking a Senior Operations Specialist to manage post-close loan administration of large syndicated deals and provide multifaceted support to business partners.

This hybrid role involves daily interaction with agents, monitoring borrowings, setting rates, calculating fees, and ensuring adherence to governing documents and regulatory requirements.

Qualifications

• Bachelor's Degree in Accounting or Finance with 0+ years experience, or High School Diploma with 4+ years in Accounting or Finance.

Responsibilities

• Manage daily activity and reconciliation for portfolio of ~60-80 deals.
• Monitor customer borrowings, payments, and rate setting.
• Contact agents regarding maturing loans for renewal or repayment.
• Process loans, deposits, commitment, and Letter of Credit facilities for cashflow deals.
• Update Loan IQ, calculate applicable fees and cost allocations.
• Calculate quarterly and monthly fees and interest; reconcile with agent banks.
• Monitor and reconcile past due, suspense or AR items; notify account manager of delinquencies.
• Process all trading activity; prepare funding memos and bank confirmations.
• Process customer audit confirmations timely.
• Administer loans per governing documents and policy.
• Support management with inquiries and audits.

Skills

Commercial syndicated loan experience

Knowledge of Bank operations and reg.

1+ year of financial operations

Superior communications and multitask

Knowledge of Loan IQ

Intermediate Microsoft Office

Education

Bachelor's Degree in Accounting or Finance

High School Diploma or GED

Tools

Loan IQ

Job description

Overview

This is a hybrid role, with the expectation that work time will regularly take place inside and outside of a company office.

We are looking for candidates who live within a commutable drivable distance to our offices in Charlotte, SC, Danville, VA, Phoenix, AZ and Raleigh, NC.

The Senior Operations Specialist is responsible for post close loan administration of large syndicated cashflow participation deals, delivering multifaceted support services for our business partners.

Responsibilities & Qualifications

• Loan servicing knowledge
  • Contact person responsible for all ongoing daily activity and reconciliation issues associated with assigned portfolio of approximately 60-80 deals
  • Monitor customer borrowings, payments, and rate setting activities
  • Contact agents regarding maturing loans for renewal or repayment
  • Process loans, deposits, commitment, and Letter of Credit facilities for cashflow deals
  • Process any amendment transactions by updating Loan IQ, calculating applicable fees, and applying any associated fees and/or cost allocations
  • Calculate quarterly and monthly fees and interest, reconciling amounts with agent banks
  • Monitor and reconcile any past due, suspense or account receivable items, notifying account manager of any true delinquencies
  • Process all trading activity on portfolio, preparing funding memos and standard bank confirmations when necessary
  • Process customer audit confirmations in a timely manner
• Accountable to administer all loans in accordance with the terms of governing documents, relevant legislation, and company policy
• Support management with various inquiries and audits

Qualifications:

Bachelor's Degree and 0 years of experience in Accounting or Finance OR High School Diploma or GED and 4 years of experience in Accounting or Finance.

Preferred Skills:

• Commercial syndicated loan experience
• Knowledge of Bank operations and regulatory or legal environments
• Bachelor's degree in accounting or finance related area
• 1+ year of financial operations experience
• Superior communications and multitasking skills, with the ability to interact with multiple individuals and Agent banks
• Knowledge of Loan IQ
• Intermediate Microsoft Office

Additional Information

If hired in Virginia, the base pay for this position is generally between $20.00 - $27.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.