Senior Commercial Resolution Officer I

First Citizens Bank; Raleigh (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

First Citizens Bank invites applications for a senior role overseeing a complex commercial loan portfolio and resolution strategies. The position supports hybrid work from the Raleigh, NC office with consideration for remote work based on qualifications.

The role requires deep expertise in credit risk, loan restructures, and handling large, distressed portfolios, including SBA 504 experience. You will interact with borrowers, counsel, and internal teams, reporting to committee as needed, and

Qualifications

• Bachelor's Degree with 8+ years in Commercial Resolution or related areas.
• Alternatively, High School Diploma with 12+ years in Commercial Resolution.
• 5+ years SBA 504 experience

Responsibilities

• Portfolio Management - Manages an assigned portfolio of complex commercial, industrial, and business relationships, and large commercial real estate projects.
• Business Support - Manages credit, operational, regulatory, and legal risks related to client interactions and exposures.
• Loan Expertise - Knowledge of bankruptcy laws and complex loan restructures; designs and monitors loan portfolios.
• Reporting - Monitors portfolios and presents cases to Special Assets Committee as needed.

Skills

Portfolio management

Credit risk

Loan restructuring

Stakeholder communication

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

The ideal candidate will be able to work a hybrid schedule at our Raleigh, NC office located at 100 East Tryon Rd. Will consider a highly qualified candidate for remote work.

This position manages a complex loan portfolio of problem relations and works to resolve problem credits within commercial, industrial and business relationships and large commercial real estate projects. Evaluates credit risk, financial statements, and loan collateral to develop and execute resolution strategies. Approves modifications, renewals or other status changes to restructure loans appropriately after evaluations. May engage with borrowers, legal counsel and other key parties to resolve problem credits while minimizing losses. Maintains a functional portfolio review process to identify, report and recommend status changes in a timely and accurate fashion. Serves as a resource on assigned portfolio resolutions and relationships.

Responsibilities

• Portfolio Management - Manages an assigned portfolio of complex commercial, industrial, and business relationships, and large commercial real estate projects. Develops and examines credit profiles to determine resolution strategy. Evaluates loan documentation, credit analysis, and financial information to identify weaknesses that require immediate attention. Creates or revises existing resolutions strategies. Approves modifications, forbearance agreements, and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Works directly with borrowers, Bank counsel, and other appropriate parties to negotiate and resolve problem credits. Influences the market team for support on resolution strategies and collaborates with analysts on annual reviews.
• Business Support - Manages credit, operational, reputational, regulatory, and legal risks related to personal interactions, client transactions, and financial exposures. Serves on review teams and assists with department training efforts.
• Loan Expertise - Possesses expert knowledge of current bankruptcy laws and regulations. Designs and implements complex loan restructures, including post default restructures. Skilled in collateral liquidation strategies, and in designing and structuring deficiency actions. Serves as a resource to management and wider business units on the appropriate structuring and monitoring of loan portfolios.
• Reporting - Monitors assigned portfolios to report losses or significant changes. Records all actions, conversations, and financial information in department portfolio or loan management system. Presents cases to Special Assets Committee as needed.

Qualifications

Bachelor's Degree and 8 years of experience in Commercial Resolution, Special Assets, Destressed Loans, and/or Workout OR High School Diploma or GED and 12 years of experience in Commercial Resolution, Special Assets, Destressed Loans, and/or Workout.

Additional Requirement: 5+ years of SBA 504 experience

Preferred Experience

Bachelor’s Degree with at least 10 years’ experience in managing a portfolio of Substandard grade credits (special assets / workout / distressed loans) with at least 4 years’ experience with managing a $75+MM portfolio size, preferably with a Bank with at least $100B in assets.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $150,000 and $210,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.