Senior Operations & QA Consultant

Bank of America; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America is seeking an Operations Consultant in Plano to resolve complex problems and lead QA for Syndicated and Corporate Lending Fulfillment. You will advise on design, development, and implementation of processes and tools in an operations environment, coordinating across multiple teams.

The role emphasizes loan knowledge, QA rigor, data analysis, and clear communication to drive improvements while maintaining compliance and efficiency.

Qualifications

• Knowledge of loan structure, loan agreements and credit regulations.
• Knowledge of loan accounting and reconciliations.
• Ability to interpret credit agreements and supporting loan documents.

Responsibilities

• Accurately interpret loan agreements and related documents.
• Verify details within the loan agreements and supporting document are accurately reflected in the system of record.
• Communicate errors identified to responsible business partners and track to resolution.
• Identify and escalate material or thematic processing issues to LOB management and stakeholders.
• Continuously assess QA routines to identify opportunities for improvement.
• Analyze QA data to monitor the effectiveness of controls and suggest enhancements.
• Prepare and publish reporting for LOB managers and stakeholders.
• Assist in driving root cause analysis for issues as required.

Skills

Loan Knowledge

QA Analysis

Root Cause

Problem Solving

Attention to Detail

Collaboration

Oral Communication

Presentation Skills

Analytical Thinking

Decision Making

Risk Management

Adaptability

Issue Management

Tools

Loan IQ

Excel

PowerPoint

Word

Job description

Bank of America is seeking an Operations Consultant in Plano to resolve complex problems and lead QA for Syndicated and Corporate Lending Fulfillment. You will advise on design, development, and implementation of processes and tools in an operations environment, coordinating across multiple teams.

The role emphasizes loan knowledge, QA rigor, data analysis, and clear communication to drive improvements while maintaining compliance and efficiency.