Senior Operations Project Manager

Jabil; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Jabil Memphis is seeking an Operations Senior Project Manager to lead strategic initiatives for large, high‑complexity programs. You will guide multi-functional project teams, manage schedules, budgets, and uphold customer relationships while delivering on KPI targets.

The role requires PMP certification, a bachelor's degree, 10+ years of PM experience, and strong proficiency with Microsoft Office. You will align stakeholders to milestones and drive continuous improvement across the site.

Qualifications

• PM experience with large, high-complexity projects.
• Bachelor’s degree required; Master’s preferred.
• PMP certification or equivalent required; 10+ years PM exp.

Responsibilities

• Lead strategic initiatives for large, high-complexity projects and coordinate cross-functional teams.
• Manage customer relationships and ensure project objectives align with corporate goals.
• Develop and maintain project plans, schedules, budgets, and KPI tracking.
• Identify risks, implement mitigation plans, and report status to stakeholders.
• Coach teams and facilitate decision making to achieve project success.

Skills

Project management

Stakeholder management

Budgeting

Risk analysis

Team leadership

Education

PMP certification or equivalent

Bachelor’s degree

Masters degree preferred

Tools

Microsoft Office

Job description

Job Summary

The Operations Senior Project Manager will facilitate and lead strategic initiatives for large and high complexity projects, which may be customer specific, large product introductions or transfers. Provides management and guidance to multi-functional project teams and/or other Project Managers. Manage and enhance customer relationships. Provides full accountability for project schedules, project management, performance requirements and may provide input on budgets.

• Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution
• Build team(s) to address the project goals and objectives
• Collaborate with customer (internal or external) from requirements gathering through product acceptance.
• Align the team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders
• Review project schedules with project managers
• Provide guidance and motivation to project teams to successfully achieve project goal and corporate initiatives
• Communicate project objectives in terms of overall strategic business objectives
• Serve as interface with customers, vendors, stakeholders and sponsor(s)
• Manage development of project plans with focus on achievement of project goals and corporate initiatives
• Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints
• Obtain and summarize current project information and milestone status versus project performance baseline
• Drive project/program tasks to completion in accordance with the project schedule
• Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks
• Management of Resource capacity.
• Collaborates in forecasting project budget and HR needs for current and future site needs
• Accountable for overall project success - including cost, schedule, quality, and scope management.
• Report project status, issues and implemented solutions as well as evaluations and assessments of the results
• Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions
• Participate in the exchange of ideas and information within the department and with other Jabil facilities
• Drive continuous improvement through trend reporting analysis and metrics management
• Demonstrate a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer issues a priority
• Coach others through difficult decision making situations
• Working closely with communications, stakeholders , and management to stay informed of important company information to evaluate and measure effectiveness and impact on the business
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Management & Supervisory Responsibilities

• Typically reports to Management. Direct supervisor job title(s) typically include: Ops Regional PMO Mgr or Ops PMO Mgr
• Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Knowledge of Jabil operating policies and procedures required
• Expert knowledge of Jabil’s culture and guiding principles
• Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

Education & Experience Requirements

• Project Management Professional (PMP) certification or equivalent required
• Bachelor’s degree required, Masters Degree Preferred
• Minimum of 10 years work-related experience required in project management or related discipline.
• Or an equivalent combination of education, training and/or experience.