Senior Operations & Process Improvement Lead

Business Solutions Group; Colorado Springs (CO); On-site; USD 99,000 - 142,000; Full time

Job summary

Business Solutions Group in Colorado Springs is seeking an Operations Manager to own process improvements and drive measurable outcomes. You will translate stakeholder asks into concrete plans while leading a learning-focused, full-time team.

Expect to balance independent work with collaboration, test assumptions, and push for efficiency, safety, and waste reduction across the organization. Salary is competitive and autonomy is provided.

Qualifications

• 8+ years of Process Improvement experience.
• Experience working on an outcome-focused, full-time team.
• Commitment to continuous learning and self-improvement.
• Ability to own a number and understand its impact on the business.

Responsibilities

• Translate fuzzy stakeholder asks into a crisp Empathy plan.
• Earn the trust to make learning-obsessed judgment calls without a committee.
• Catch the small deeply technical details that derail general launches.
• Pressure-test assumptions before they harden into expensive mistakes.
• Balance independent work with effective full-time team collaboration.
• Contribute to process improvements that boost efficiency and reduce waste.
• Refuse to let Continuous Learning debt quietly accumulate on your watch.
• Follow safety protocols and best practices at all times.

Skills

Process Improvement

Outcome-focused teamwork

Time management

Continuous Learning

Ownership mindset

Attention to detail

Job description

Business Solutions Group in Colorado Springs is seeking an Operations Manager to own process improvements and drive measurable outcomes. You will translate stakeholder asks into concrete plans while leading a learning-focused, full-time team.

Expect to balance independent work with collaboration, test assumptions, and push for efficiency, safety, and waste reduction across the organization. Salary is competitive and autonomy is provided.