Senior Operations & Process Excellence Specialist

Precisionmedicinegroup; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives that improve quality, efficiency and delivery of studies to Sponsors. The role develops processes and change management plans to achieve operational excellence across the organization.

You will support the Business & Operational Excellence group, leading cross-functional improvements, training content, and deployment of change initiatives. Travel may be required.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5-7 years in change management, operations support, and process improvement experience.
• Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated competency in the key areas of the role.
• Strong drug development experience with understanding of other functions relevant to the position.

Responsibilities

• Support the vision of and commitment to continuous improvement in operational excellence across all activities.
• Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation under direction of a supervisor.
• Participate with stakeholders in root-cause problem-solving techniques to identify core process challenges.
• Support the development of recommendations for process improvement, leveraging subject matter experts for critical input.
• Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives.
• Partner on the design and implementation of new business processes with organizational context and priorities in mind.
• Lead change management initiatives and support business through a communication framework assessment of impact on roles and deploy a variety of tactics to support change management effort to ensure adoption and sustainability of process changes.
• Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion
• Identify operational risks and lead implementation of mitigation plans.
• Ensure or lead the documentation of business process.
• Work with leadership to establish key performance metrics and dashboards for monitoring operational performance.
• Provide insight into training and guidance to teams on new processes and how to identify improvement opportunities, building awareness on continual improvement initiatives
• Support standardized best practices and processes across the organization to ensure consistency and sustainability.
• Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
• Monitor adoption of process, system and organizational changes to ensure long term and sustained adoption.
• Prepare and maintain tools and templates to support execution
• Schedule meetings, take notes, and track actions
• Travel as needed

Skills

Microsoft Office

English skills

ICH-GCP knowledge

Interpersonal skills

Independent work

Attention to detail

ADKAR knowledge

Change management in fast-paced

Education

Bachelor’s degree or equivalent experience

5-7 years change management, operations support, and process improvement experience

Drug development experience in CRO/pharmaceutical/biotechnology

Job description

Precision Medicine Group is seeking a Senior Operations Specialist to plan and manage initiatives that improve quality, efficiency and delivery of studies to Sponsors. The role develops processes and change management plans to achieve operational excellence across the organization.

You will support the Business & Operational Excellence group, leading cross-functional improvements, training content, and deployment of change initiatives. Travel may be required.