Senior Operations Manager - Supply Chain - Overnight Shift
Nordstrom Inc
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Benefits offered by this job
Job summary
Nordstrom, Inc. in the United States seeks a Senior Operations Manager with a proven track record leading large warehouse teams to boost safety, quality, and efficiency across shifts.
You will coach about 7 managers, drive budgets and KPIs, and partner with on-site and virtual teams to pilot scalable solutions that meet financial targets and improve performance.
Qualifications
- 6+ years of warehouse experience in a managerial role.
- Strong time management and prioritization skills.
- Proven ability to develop leaders and leadership capabilities.
- Knowledge of warehousing KPIs.
- Experience managing projects and initiatives.
- Excellent verbal and written communication skills.
Responsibilities
- Lead a team of about 7 managers and their supporting teams across multiple shifts.
- Recruit, onboard and train the right leaders; drive development of leadership.
- Meet safety, quality and performance targets while driving efficiency and scale.
- Manage annual budget, monitor expenditures and take corrective actions.
- Drive KPI metrics, 4DX and facility performance scorecards; partner with support teams.
Skills
Job description
The Senior Operations Manager is a very experienced leader with between 5 -7 years of experience leading and developing leaders in support of the business strategy focusing on day-to-day operational efficiency, cost reduction, key programs, and the general management of processes, policies, and procedures. The Senior Operations Manager guides and influences the development of managers and supports the selection, retention and engagement of both managers and employees. This critical role will enable succession planning across the network and requires a combination of focus and flexibility.
Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scale. Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence. Recruiting, selecting, onboarding, and training the right leaders. The ability to demonstrate good judgement when making decisions and owns the impact of decisions made. Promotes equity across the network and within the organization. Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. Drive KPI metrics as well as 4DX and facility performance scorecards. Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building.
6+ years of warehouse experience in a managerial role. Well-developed and proven time management skills and the ability to prioritize. Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports. Strong knowledge of warehousing Key Performance Indicators (KPIs). Demonstrated excellence in managing projects, programs, and initiatives within a building. Ability to analyze data and determine actions based on improvement opportunities. Excellent verbal and written communication skills.
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$80,500.00 - $135,500.00 Annual
- Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
- Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
- Eligibility requirements may apply based on location, job level, classification, and length of employment.
Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
Nordstrom keeps job postings open for at least one day after the posting date.
We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
We treat every interaction as an opportunity to make an impact and deliver excellence.
We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!
© 2026 Nordstrom, Inc
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