Operations Manager - VAS (B Shift) - Gainesville Distribution Center

Nordstrom Inc; Gainesville (FL); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

PTO accruals

Holidays

Merchandise Discount

EAP Resources

Retirement and Paid Time Away

Job summary

Nordstrom Inc. in Gainesville, FL seeks an Operations Manager to lead a team of about 20, align warehouse operations with business strategy, drive safety, quality, and performance, and manage budget and expenditures.

You will coach staff, recruit and onboard, develop leadership, implement continuous improvement, and monitor KPIs and 4DX scorecards to meet financial and service goals.

Qualifications

• 5+ years of warehouse managerial experience
• Proven capability in identifying and implementing CI actions that deliver measurable improvements
• Demonstrated capabilities in developing others and growing leadership competencies
• Strong knowledge of warehousing KPIs
• Hands on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Responsibilities

• Support the business strategy or driving results for safety, quality and performance
• Lead, develop, and grow a team of about 20 employees
• Recruiting, selecting, onboarding, and training the right resources
• Coach and discipline warehouse staff; monitor performance and provide feedback
• Attend educational workshops and build professional networks to stay current
• Own process improvement efforts through problem-solving and project management
• Meet warehouse financial standards by budgeting, monitoring expenditures and implementing corrective actions
• Drive KPI metrics and facility performance scorecards

Skills

Team leadership

Coaching

Data analysis

KPI tracking

Continuous improvement

Warehouse software

Recruiting

Tools

Warehouse management software

Databases

Job description

Job Description

The Operations Manager is a seasoned leader with several years of experience leading and developing teams in support of the business strategy in processes, policies, and procedures. The Operations Manager is responsible to deliver on overall customer promise, driving results through coaching, performance management, and monitoring results. This role will meet financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.

A day in the life…

• Support the business strategy or driving results for overall safety, quality and performance
• Lead, develop, and grow the performance of a team of about 20 employees
• Recruiting, selecting, onboarding, and training the right resources
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
• Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards

You own this if you have…

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Pay Range Details

$59,000.00 - $98,000.00 Annual

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount
• EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays
• more

This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!