Senior Operations Manager - Stockton

Fountain; Stockton (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, and Life Insurance benefits

401(k) with 4% employer match

Unlimited PTO

Paid holidays

Job summary

A leading shared mobility solutions provider is seeking an Operations Manager to oversee driver activities, ensure compliance with safety and regulatory standards, and manage training and development for new drivers. This role requires strong interpersonal skills, a solid background in operations management, and the ability to analyze operational data effectively. The position offers a competitive salary and comprehensive benefits. Capacity for lifting and physical engagement is also necessary for the role, making it perfect for dynamic professionals in Stockton, California.

Qualifications

• Extensive experience in Operations Management with a solid understanding of staff management and regulatory compliance.
• A record of ensuring safety standards are met and monitored.
• Proficient in analyzing performance metrics and interpreting operational data.

Responsibilities

• Supervise daily driver activities and develop standard operating procedures.
• Ensure bus routes meet client needs and handle logistical decisions.
• Conduct hiring, training, and development of new drivers.
• Ensure compliance with DOT and OSHA regulations.
• Monitor safety regulations and conduct internal audits.

Skills

Interpersonal and communication skills

Knowledge of Microsoft Office (advanced Excel skills)

Problem-solving skills

Ability to lift 25+ pounds

Education

3+ years in Operations Management

3+ years managerial experience in a unionized environment

Experience in workplace investigations

Tools

Microsoft Office

Job description

Address 4360 Pock Ln, Stockton, CA 95206, USA

Compensation $80,000.00 - $85,000.00/year

Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Duties and Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Ensure that all bus routes are constantly operating and adequately servicing the client’s needs.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, training, etc.), train, and develop new drivers.
• Ensure compliance with all government regulatory agencies such as DOT, OSHA, and other state/local agencies.
• Monitor and ensure compliance with safety regulations.
• Be active in all internal and external audits.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Review and approve biweekly timecards to limit meal break penalties and ensure labor law compliance.
• Support the development of company policy and procedures.
• Additional duties and responsibilities may apply.

Skills Required and Physical Demands

• Outstanding interpersonal and communication skills.
• Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills.
• Self-motivated with the ability to prioritize and problem solve.
• Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period.
• Additional skills and physical demands may apply.

Education and Qualifications

Hard Requirements

• 3 years or more of experience in Operations Management.
• 3 or more years of managerial experience in a unionized environment.
• Experience in workplace investigations.

Preferred Requirements

• Work experience in public or private alternative transportation demand management (TDM).
• Experience and thorough knowledge of DOT and/or OSHA regulations.
• Licensed Class B driver (Passenger and Air brakes endorsement).
• Working knowledge of employee and labor relations best practices.
• Familiarity with and regular exposure to collective bargaining agreements.
• Prior knowledge of DMV policies and procedures.

We Offer

• Physical Health
• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Competitive compensation packages
• 401(k) with 4% employer match
• Financial Wellness Tool
• Employee Assistance Program (EAP)
• Unlimited PTO
• Paid holidays
• Pet & Legal Insurance

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.