Senior Operations Manager (Onsite)

Pratt & Whitney; City of Middletown (NY); On-site; USD 132,000 - 252,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k) Match

Flexible Spending Accounts

Flexible Work Schedules

Employee Assistance Program

Parental Leave

Paid Time Off

Holidays

Job summary

Pratt & Whitney ACT, part of the Hot Section Module Center, seeks an Operations Manager to lead the Operations team and maintain high engagement across the site. You will drive manufacturing performance and customer-focused execution in a challenging production environment.

You will communicate strategically, coach staff, and ensure safety and ethics while aligning with RTX compliance. Travel up to 10% may be required as needed for site initiatives.

Qualifications

• Bachelor’s degree in a manufacturing field or related discipline with 10+ years of experience, or an advanced degree with 7+ years of experience.
• Minimum 8 years of leadership experience in manufacturing.
• Knowledge of Lean principles, Kaizen, CORE, VSM, 5S, TPM and mistake-proofing.
• Strong analytical, problem solving and project management skills.

Responsibilities

• Lead the Operations team and drive manufacturing performance across shifts.
• Plan resources, scheduling, and budgeting to meet on-time delivery and quality goals.
• Foster safety, ethics, and a customer-focused culture across the facility.
• Collaborate with leadership to support site growth and strategic direction.

Skills

Leadership

Lean Manufacturing

Kaizen

CORE

Value Stream Mapping

5S

Continuous Improvement

Analytical Skills

Project Management

Education

Bachelor’s degree

Advanced degree

Tools

MS Office

Job description

Location:

US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1

Date Posted:

2026-09-02

Country:

United States of America

Location:

US-NY-MIDDLETOWN-060 ~ 60 Turner Dr ~ TURNER, Ste 1

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

Pratt and Whitney ACT, a business unit within the Hot Section Module Center (HSMC), is seeking a highly talented and motivated Operations manager to lead the Operations team, as well as maintaining high levels of employee engagement across the organization.

The candidate selected for this role will provide leadership and direction with an emphasis on team building. You will be able to communicate effectively and have strong strategic leadership and business acumen. You will excel in forward thinking and ensure the business is customer focused, enabling it to meet the demands of a difficult manufacturing environment.

Key Responsibilities:

• Management of 10 salary supervisors, and approximately 170 hourly production workers across multiple shifts and to develop the manufacturing processes, procedures and training to ensure operational performance targets are achieved.
• Responsible for successful production, scheduling and quality performance of skilled manufacturing operations of thermal barrier coatings.
• Accurately plan and allocate resources, materials and scheduling of equipment for maximum utilization of production facility and personnel.
• Establish the physical layout of machinery and creating the most efficient sequence of operation and flow.
• Accountable for budget, staffing, business and operational results with a customer interface and focus to achieve on time delivery and highest quality, while complying with and fully supporting EH&S policies by continually enhancing safety throughout facility.
• Ensure proper training for all production personnel and actively promote ethics-based business culture throughout facility.
• Actively contribute as part of the leadership team for the site to support growth and lead the direction of overall business.
• Lead active daily use of CORE as our operating system to deliver the benefits to customers and employees. Foster open communication and fully support RTX compliance.
• Delegate effectively to develop personnel and balance the workload
• Establish standards and expectations for work effort and performance for subordinates. Give constant feedback on performance to those standards. Effectively coach employees to improve performance when needed.
• Effectively communicate with other personnel and customers to ensure customer satisfaction.
• Communicate to peers the requirements that support processes to ensure smooth production flow.
• Establish work schedules taking into account customer requirements, resource availability, and other priorities
• Position will require limited travel- up to 10% travel

Qualifications You Must Have:

• A bachelor’s degree and a minimum of 10 years of experience working in a manufacturing environment, OR an Advanced degree and a minimum of 7 years of prior relevant experience
• Minimum of 8 years of prior leadership experience is required
• Understanding of Lean Manufacturing principles, experience with Kaizen events or experience with a continuous improvement program (CORE); Value Stream Mapping, 5S - Workplace Organization, Continuous Flow Manufacturing, Set-up Reduction, Total Productive Maintenance and Mistake Proofing.
• Must have excellent analytical, problem solving and project management skills

Qualifications We Prefer:

• Advanced Degree in business or engineering is preferred
• Previous experience as an Operations Manager/leader
• Previous experience in advanced coating technologies and processes
• Highly skilled communicator with an ability to maintain productive relationships in difficult situations
• Proficiency in MS Office

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms