Senior Operations Manager - Lab Pack Division

Socket.dev; Griffith (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Tradebe is seeking a Technical Services Operations Manager to lead a service center in the United States. You will manage a team of chemists and drivers, own full P&L, and drive safety, compliance, and operational excellence.

You will coordinate scheduling, purchasing, and customer support while ensuring DOT and environmental regulations are met. Strong leadership and communication are essential to align field operations with Sales, Plant Operations, and Customer Service.

Qualifications

• High School Diploma or equivalent (Bachelor’s in Chemistry, Environmental Science, or related field preferred).
• 3-5 years of leadership experience in operations or service environment.
• 5+ years of industry experience, lab packing expertise strongly preferred.
• Knowledge of DOT and RCRA regulations preferred.
• Strong organization and multitasking skills.
• Proficiency with Microsoft Office Suite.
• Previous experience with SAP a plus.
• Ability to travel locally up to 50%.

Responsibilities

• Lead daily operations for the service center with full P&L ownership.
• Oversee scheduling of customer work, logistics, and team assignments.
• Manage and develop Field Chemists and Drivers, providing training and support.
• Ensure compliance with environmental, health, safety, and DOT regulations.
• Coordinate purchasing, invoices, and supply management for the facility.
• Collaborate with Sales, Plant Operations, and Customer Service teams to resolve technical and operational needs.
• Communicate facility updates and challenges to regional leadership.
• Other duties as assigned.

Job description

Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on recycling and circular economy, managing all different environmental liabilities in a sustainable way.

Opportunity Highlights

• Lead with purpose in a sustainability-focused industry
• Own and optimize a critical service center operation
• Lead and grow a high-performing technical team
• Champion safety, compliance, and operational excellence
• Competitive salary with opportunities for professional growth

What will you do? Make an impact!

As a Technical Services Operations Manager, you’ll lead a motivated team of chemists and drivers while managing full P&L responsibility for a service center. This role is ideal for someone with leadership experience who thrives in a fast-paced, safety-focused environment. You’ll play a key role in ensuring regulatory compliance, driving operational excellence, and supporting both your team and customers.

Key Job Responsibilities

• Lead daily operations for the service center with full P&L ownership
• Oversee scheduling of customer work, logistics, and team assignments
• Manage and develop Field Chemists and Drivers, providing training and support
• Ensure compliance with environmental, health, safety, and DOT regulations
• Coordinate purchasing, invoices, and supply management for the facility
• Collaborate with Sales, Plant Operations, and Customer Service teams to resolve technical and operational needs
• Communicate facility updates and challenges to regional leadership
• Other duties as assigned

Do you have what it takes?

• High School Diploma or equivalent (Bachelor’s in Chemistry, Environmental Science, or related field preferred)
• 3-5 years of leadership experience in an operations or service environment
• 5+ years of industry experience, with lab packing expertise strongly preferred
• Knowledge of DOT and RCRA regulations is preferred
• Strong organizational and multitasking skills to manage multiple priorities
• Proficiency with Microsoft Office Suite
• Previous experience with SAP a plus
• Ability to present technical information clearly and effectively
• Ability to travel locally up to 50%

Why Tradebe is Right for You

• Competitive pay and benefits
• Student loan repayment assistance
• Generous vacation and sick plans
• Medical (including telehealth), dental and vision
• 401k Retirement match
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Agency paid, basic life and AD&D insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities
• Great work environment and culture
• And MORE!

Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law

Nearest Major Market: Gary
Nearest Secondary Market: Chicago