Senior Operations Manager - Client Success & Efficiency

ABM Industries; Mountain View (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in Mountain View, CA is seeking an Operations Manager to own all contracted services for a high-profile client. You will lead people, processes and programs to drive operational excellence, oversee budget, labor planning and safety, and communicate effectively with the client and onsite team.

This role requires 3–5 years of management experience in facilities or building services, OSHA knowledge, and a valid driver's license.

Qualifications

• 3–5 years of management experience in facilities or building services.
• Working knowledge of OSHA safety standards and regulations.
• Must have a valid State issued driver’s license.
• Proficient in Microsoft Office and basic data reporting.

Responsibilities

• Establishes and maintains exceptional client relationships and rapport
• Responsible for financial budget, labor planning and cost controls
• Cultivates a strong safety culture to provide a safe work environment
• Effectively leads and provides direct supervision to the onsite team across multiple shifts
• Plans, organizes, and communicates daily operational priorities and client requests
• Sets employee expectations, provides training and feedback, and routinely inspects the facility
• Collaborates and coordinates with shift leads to ensure execution of services
• Manages supply, chemical and equipment usage including proper training
• Uses data to proactively seek operational improvements to optimize the operation
• Gathers and maintains required administrative tasks for daily, weekly or monthly reporting
• Drives performance management in areas such as hiring, expectation setting, reviews, terminations, and disciplinary actions
• Performs other duties as assigned by client

Skills

Management experience

OSHA knowledge

Driver's license

Microsoft Office

Tools

Microsoft Office

Job description

ABM Industries in Mountain View, CA is seeking an Operations Manager to own all contracted services for a high-profile client. You will lead people, processes and programs to drive operational excellence, oversee budget, labor planning and safety, and communicate effectively with the client and onsite team.

This role requires 3–5 years of management experience in facilities or building services, OSHA knowledge, and a valid driver's license.