Senior Operations Manager

Filetwigbay; Sparks (NV); Hybrid; USD 101,000 - 150,000; Full time

Benefits offered by this job

Remote flexibility

Retirement matching

Coaching tailored to manager goals

Job summary

Dell is seeking a Senior Operations Manager to lead daily operations at the Sparks site. You will oversee incident resolution, scheduling, and logistics while maintaining clear communication with local stakeholders.

The role emphasizes ownership and measurable outcomes in a hybrid work setting. Ideal candidates thrive in a fast-paced, deadline-driven environment and bring adaptability, collaboration, and a proven ability to balance on-site and remote work arrangements.

Qualifications

• Adaptability and resilience in shifting requirements.
• Collaborative mindset that eases manager reviews.
• Familiarity with hybrid schedules and Dell work norms.

Responsibilities

• Run point on general incidents until resolved.
• Coordinate scheduling, resources, and logistics for tasks.
• Brief Sparks, NV stakeholders without overloading them with updates.
• Maintain steady Dell account management during high-volume periods.
• Convert a vague hybrid mandate into measurable work.

Skills

Adaptability

Collaboration

Hybrid work

Dell familiarity

Job description

Joining Dell as a Senior Operations Manager means Sparks becomes your base and Networking becomes your lever for $101,000 - $150,000-level impact. What anchors this Sparks job is ownership; the $101,000 - $150,000, the hybrid hours, the 8-year ask all hang off that.

Key Responsibilities

• Run point on general incidents until they're truly resolved
• Coordinate scheduling, resources, and logistics for assigned tasks
• Keep Sparks, NV stakeholders briefed without burying them in updates
• Keep a steady hand on Dell accounts when volume spikes
• Turn a vague hybrid mandate into work Dell can measure
• Steer Dell's Work Ethic roadmap with both nerve and humility
• Support daily operations at our Sparks site and keep workflows moving
• Bridge Innovation and Mentoring so neither team works in the dark

What You'll Bring

• Adaptability and resilience when facing shifting requirements
• A collaborator who makes the manager review feel less like an exam
• Working familiarity with hybrid schedules and team norms at Dell
• Experience thriving in a small-but-mighty, deadline-driven setting like Dell

The joyfully-rigorous culture at Dell is what keeps our Sparks, NV team building remarkable things together. Giving and receiving direct feedback is a skill we practice openly across every level.

The search for a Senior Operations Manager is in full swing, and we want to fill it soon.

The offer includes

• $101,000 - $150,000
• remote flexibility
• retirement matching
• coaching tailored to your manager goals