Senior Operations Manager

JM Services and Consulting, LLC; Santa Fe Springs (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Salary with bonus

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Collaborative and dynamic work env

Job summary

JM Services and Consulting, LLC in Santa Fe Springs, CA, is seeking a Senior Operations Manager to oversee client operations, drive efficiency, and lead process improvement initiatives. The role requires strategic thinking and hands-on leadership to optimize workflows and elevate service quality.

You will manage budgets, mentor a team, coordinate with cross-functional groups, and stay abreast of industry best practices.

Qualifications

• Bachelor's degree in business or ops management required.
• Minimum 5 years of operations management experience.
• Strong leadership and people-management skills.
• Proven ability to implement process improvements.
• Excellent communication and problem-solving abilities.
• Experience with budgeting and project management.

Responsibilities

• Develop and implement strategies to improve operational efficiency and productivity.
• Monitor and analyze KPIs to identify areas for improvement.
• Manage and optimize budgets and resource allocation.
• Lead and mentor operations staff to achieve goals.
• Collaborate with cross-functional teams on process improvements.
• Maintain client relationships and ensure exceptional service.
• Stay updated on industry trends to improve operations.

Skills

Leadership

Process improvement

Budget management

Communication

Project management

Team management

Problem-solving

Education

Bachelor's degree in Business Administration, Operations Management, or related field

Tools

Microsoft Office

Job description

, Permanent

Position: Senior Operations Manager

Company Overview:

JM Services and Consulting, LLC is a leading consulting firm based in Santa Fe Springs, CA. We provide a wide range of services to businesses of all sizes, including strategic planning, operations management, and process improvement. Our team of experienced professionals is dedicated to helping our clients achieve their goals and maximize their potential.

Job Summary:

We are seeking a highly motivated and experienced Senior Operations Manager to join our team. The ideal candidate will have a strong background in operations management, with a proven track record of driving efficiency and productivity. The Senior Operations Manager will be responsible for overseeing all aspects of our clients' operations, including process improvement, budget management, and team leadership.

Key Responsibilities:

• - Develop and implement strategies to improve operational efficiency and productivity
• - Monitor and analyze key performance indicators to identify areas for improvement
• - Manage and optimize budget and resource allocation
• - Lead and mentor a team of operations staff, providing guidance and support to achieve goals
• - Collaborate with cross-functional teams to identify and implement process improvements
• - Ensure compliance with company policies and procedures- Develop and maintain strong relationships with clients, providing exceptional customer service
• - Stay updated on industry trends and best practices to continuously improve operations

Qualifications:

• - Bachelor's degree in Business Administration, Operations Management, or a related field
• - Minimum of 5 years of experience in operations management, preferably in a consulting or professional services environment
• - Strong leadership skills and experience managing a team
• - Proven track record of implementing process improvements and driving operational efficiency
• - Excellent communication, interpersonal, and problem-solving skills
• - Ability to work well under pressure and meet tight deadlines
• - Proficient in Microsoft Office and other relevant software programs
• - Experience in project management and budget management

Benefits:

• - Competitive salary and bonus structure
• - Health, dental, and vision insurance
• - 401(k) retirement plan with company match
• - Paid time off and holidays
• - Professional development opportunities
• - Collaborative and dynamic work environment