Senior Operations Manager

Wunderman Thompson; New York (NY); Hybrid; USD 60,000 - 140,000; Full time

Job summary

A leading advertising agency seeks a detail-oriented Senior Operations Manager in New York. The role encompasses finance, project management support, and overall operational efficiency. Candidates should bring 4-6 years of experience with a proactive approach to problem-solving and a solid understanding of advertising agency processes.

Qualifications

• 4-6 years of experience in client finance or project management required.
• Strong understanding of advertising agency operations.
• Ability to manage multiple tasks with competing priorities.

Responsibilities

• Prepare and analyze internal client based financial reports.
• Assist project managers in tracking project budgets and timelines.
• Identify and implement process improvements for operational efficiency.

Skills

Detail-oriented

Proactive

Problem-solving

Project management

Resource allocation

Internal communication

Tools

Excel

PowerBI

Powerpoint

Job description

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Who We Are

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Who We Are

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

About The Role

We are seeking a highly organized, proactive, and detail-oriented Senior Operations Manager to join our growing team. This critical role is responsible for the smooth and efficient operation of the agency, encompassing finance, project management support, resource allocation, and overall operational efficiency. The ideal candidate will be a problem-solver with a strong understanding of advertising agency processes and a passion for creating a supportive and productive environment for our team.

Responsibilities

Finance & Administration:

• Financial Reporting: Prepare, analyze and annotate internal client based financial reports, including client profitability and budget variance analysis.
• Financial Compliance: Ensure adherence to all relevant financial regulations and accounting principles.
• General Financial Operations: Assist team as needed with Purchase Orders, Freelance Recruiting activities and Vendor and Expense Management.
  
  

Project Management Support

• Project Tracking & Reporting: Assist project managers in tracking project progress, budgets, and timelines.
• Resource Allocation: Support the allocation of resources (personnel) to projects, ensuring optimal utilization and efficiency. Identify opportunities to optimize resource utilization and improve overall team productivity.
• Project Performance Analysis: Analyze project performance data to identify areas for improvement and efficiency gains.
  
  

Operations & Administration

• Process Improvement: Identify and implement process improvements to streamline workflows and enhance efficiency.
• Policy Development & Implementation: Assist in the development and implementation of agency policies and procedures. Ensure compliance with all relevant legal and regulatory requirements.
• Internal Communication: Facilitate effective internal communication, ensuring that all team members are informed of important updates and announcements.
• Reporting: Provide regular reports to senior management on key operational metrics.
  
  

Qualifications

• 4-6 years of experience in client finance or project management, preferably within an advertising agency or related industry.
• Detail-oriented and able to manage multiple tasks simultaneously, concurrent deadlines and competing priorities.
• Strong understanding of an advertising agency operates, it’s standard operating processes and workflows.
• Advanced Excel required (working with and analyzing large sets of data), proficiency in PowerBI (or equivalent) ideal and familiarity with Powerpoint preferred.
• Ability to work independently and as part of a team.
• Proactive and able to anticipate potential problems and develop solutions.
  
  

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$60,000—$140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,LinkedIn, andX.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Advertising Services

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