Senior Operations Manager

Citadel; Fort Lauderdale (FL); Hybrid; USD 96,000 - 156,000; Full time

Benefits offered by this job

Learning stipends

Flexible Fort Lauderdale hours

Job summary

Citadel in Fort Lauderdale is seeking a Senior Operations Manager. This role values self-motivation and a bias toward action, with a hybrid work model and a compensation range of $96,000 to $156,000 per year.

You’ll own end-to-end operational improvements and document the rationale behind decisions to strengthen trust and efficiency. Ideal candidates bring excellent written and verbal communication skills and the ability to translate jargon into plain English.

Qualifications

• Excellent written and verbal communication skills.
• Ability to translate jargon into plain English.
• Ability to work in a fast-moving Citadel environment.
• Experience documenting People Management processes.

Responsibilities

• Leave every general system a little better than you found it.
• Document the why, not just the what, behind every Persuasion decision.
• Keep People Management documentation current as the work outpaces it.
• Stitch together Persuasion and People Management into one coherent workflow. Notice when a general metric is lying and dig in.
• Own the boring middle of a project, not just the kickoff.
• Defend the People Management fundamentals when speed tempts everyone to skip them.

Skills

Communication skills

Bias toward action

Hybrid work familiarity

Fort Lauderdale market knowledge

Job description

Come work as a Senior Operations Manager at Citadel, where strong Self-Motivation skills are noticed and genuinely valued. The general charter, the $96,000 - $156,000, the 6-year ask — all of it points to a Citadel role built for owners, not order-takers.

Key Responsibilities

• Leave every general system a little better than you found it
• Document the why, not just the what, behind every Persuasion decision
• Keep People Management documentation current as the work outpaces it
• Stitch together Persuasion and People Management into one coherent workflowNotice when a general metric is lying and dig in
• Own the boring middle of a project, not just the kickoff
• Defend the People Management fundamentals when speed tempts everyone to skip them

What You'll Bring

• Comfort with a Citadel pace that rarely sits still
• Working familiarity with hybrid schedules and team norms at Citadel
• Familiarity with the Fort Lauderdale market and local general landscape
• Excellent written and verbal communication skills
• A communication style that translates jargon back into plain English
• A fast-moving bias toward action, balanced by knowing when to wait

A high-energy Fort Lauderdale, FL company through, Citadel measures success by how invisible its general systems become. Trust is the default setting at Citadel; you have to actively spend it to lose it.

At Citadel the paycheck opens at $96,000 - $156,000 and the perks, from learning stipends to flexible Fort Lauderdale, FL hours, only widen from there.

As of today's date, this Senior Operations Manager req has not been filled.