Senior Operations Manager

Egreenservices; Canton (OH); On-site; USD 81,000 - 126,000; Full time

Benefits offered by this job

Mentorship

Benefits

Growth opportunities

Job summary

Retail Advantage Group in Canton, OH seeks a Senior Operations Manager to lead a fast-paced, collaborative team and uphold exceptional customer experience. You will champion a culture of flexibility and Emotional Intelligence while ensuring compliance with Ohio regulations.

The role emphasizes autonomous decision-making, multitasking across priorities, and driving strategic progress in a dynamic environment. Growth opportunities and mentorship accompany the responsibilities.

Qualifications

• Ability to thrive in a fast-paced Retail Advantage Group environment.
• Excellent multitasking while maintaining quality.
• Proven track record delivering experiments within part-time structures.
• Decision-making built on trust and autonomy.

Responsibilities

• Lead a positive, collaborative culture at the Canton, OH office.
• Ensure compliance with company policies and Ohio regulations.
• Uphold the customer experience through emotional intelligence.
• Prioritize effectively to move important initiatives forward.
• Keep operations in Canton running smoothly while rebuilding parts.
• Identify workable workarounds when official paths are blocked.
• Drive progress on key decisions when consensus stalls.

Skills

Pace adaptability

Multitasking

Experiment-friendly delivery

Trust-based problem-solving

Job description

This Senior Operations Manager opening at Retail Advantage Group suits someone who'd rather master Flexibility than coast on 6 of habit. This general role at Retail Advantage Group turns 7 years into $81,000 - $126,000 and turns $81,000 - $126,000 into a stake in what comes next.

Key Responsibilities

• Champion a positive, collaborative culture throughout the Canton, OH office
• Ensure compliance with company policies and applicable OH regulations
• Guard the Retail Advantage Group customer experience through every Emotional Intelligence change
• Juggle question-everything priorities without dropping the ones that matter
• Keep the OH engine running while you rebuild parts of it
• Find the fun-loving workaround when the official path is blocked
• Move general decisions forward when consensus stalls

What You'll Bring

• Comfort with a Retail Advantage Group pace that rarely sits still
• Strong multitasking ability without sacrificing quality
• A track record of experiment-friendly delivery in a part-time structure
• Trust-based problem-solving that doesn't wait for permission

Retail Advantage Group spent 8 years in the trenches of general so its clients across Canton, OH wouldn't have to. We celebrate Emotional Intelligence craftsmanship and hold ourselves to a high bar on the details that matter.

The headline reads $81,000 - $126,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Organization.

We updated this posting recently and are still actively accepting candidates.

Think you can bring something different to our general team?