Senior Operations Manager

Energy Innovation Corp; Oakland (CA); Hybrid; USD 132,000 - 218,000; Full time

Benefits offered by this job

Wellness budget

Retirement matching

Milestones for advancement

Job summary

Financial Advantage, based in Oakland, CA, is seeking a Senior Operations Manager to drive collaboration and operational excellence. This role offers a hybrid schedule and a stake in the company as it heads toward its next milestones.

Compensation ranges from $132,000 to $218,000 per year, plus a wellness budget and retirement matching. We hire for character and customer-obsessed thinking, then trust the rest to follow.

Qualifications

• 8+ years of experience in operations or program management.
• Proven ability to lead cross-functional teams and manage client relationships.
• Strong written and verbal communication skills.
• Demonstrated emotional intelligence and conflict resolution abilities.
• Ability to translate strategy into actionable plans and runbooks.

Responsibilities

• Provide hands-on support to colleagues and Financial Advantage clients as needed.
• Communicate progress, blockers, and results to stakeholders and leadership.
• Pair interpersonal skills fluency with the patience to explain it plainly.
• Write the Emotional Intelligence runbook the next hire wishes they had.
• Keep Multitasking handoffs warm so Oakland partners never feel dropped.

Skills

Stakeholder communication

Leadership & collaboration

Written communication

Emotional intelligence

Job description

Step into a Senior Operations Manager role at Financial Advantage where Collaboration isn't a checkbox but the whole point, in Oakland, CA. This is $132,000 - $218,000 for 8 years of Persuasion, a hybrid schedule, and a manager stake in where Financial Advantage heads next.

Key Responsibilities

• Provide hands-on support to colleagues and Financial Advantage clients as needed
• Communicate progress, blockers, and results to stakeholders and leadership
• Pair Interpersonal Skills fluency with the patience to explain it plainly
• Write the Emotional Intelligence runbook the next hire wishes they had
• Keep Multitasking handoffs warm so Oakland partners never feel dropped

What You'll Bring

• The composure to deliver bad news early and clearly
• A collaborative mindset and genuine enthusiasm for teamwork
• A portfolio that speaks louder than any line on your resume
• Written communication clear enough to survive a forwarded email chain

Financial Advantage writes the software that keeps general operations humming, all of it engineered in Oakland, CA by an entrepreneurial bunch. We hire for character and customer-obsessed thinking, then trust the rest to follow.

We provide $132,000 - $218,000, a wellness budget, retirement matching, and clear milestones for moving up to the next manager.