Senior Operations Leader – Vegetation Management & Safety

LUCAS TREE EXPERTS; Salem (NH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus Potential

PTO

Paid Holidays

Medical, Dental, Disability and Life

401k w/Company match

Company vehicle with fuel card

Education Assistance Program

Job summary

Lucas Tree Experts, a leader in the tree care industry, is seeking an Operations Manager for the Merrimack Valley (NH/MA). This leadership role is directly accountable for safety performance, profitability, staffing and customer relationship management.

The ideal candidate will bring 5+ years in Vegetation Management with at least 2+ years in a supervisory or management role. A strong commitment to workplace safety and the ability to foster a safety-first culture across all levels of the team.

Qualifications

• 5+ years experience in Vegetation Management.
• 2+ years in a supervisory or management role.
• Strong commitment to workplace safety and ability to foster a safety-first culture.
• Proven leadership and communication skills with integrity and customer service.

Responsibilities

• Safety: Promote and maintain a strong safety culture and ensure operations align with regulations.
• Staffing: Recruit, train, retain, and, when necessary, manage terminations to build a skilled workforce.
• Training: Provide hands-on leadership and oversight of training and employee development programs.
• Logistics: Optimize equipment usage, manage inventories, minimize downtime, and advise on equipment procurement.
• Profitability: Drive operational efficiency and profitability; prepare accurate bids and build customer partnerships.
• Sales & Customer Relations: Build and maintain strong customer relationships through proactive communication and service delivery.
• Budgeting & Forecasting: Develop and manage annual sales and operational budgets with monthly detail.
• Collaboration: Participate in team meetings and strategy sessions to align with company goals.
• Technology: Proficient in Microsoft Office and familiar with industry tools such as telematics and GPS coordination.
• Planning: Balance short-term goals with long-term strategic planning.
• Teamwork: Lead and motivate crews and work cross-functionally across departments.

Tools

Microsoft Office

Telematics

Satellite imagery

GPS coordination

Scheduling software

Job description

Lucas Tree Experts, a leader in the tree care industry, is seeking an Operations Manager for the Merrimack Valley (NH/MA). This leadership role is directly accountable for safety performance, profitability, staffing and customer relationship management.

The ideal candidate will bring 5+ years in Vegetation Management with at least 2+ years in a supervisory or management role. A strong commitment to workplace safety and the ability to foster a safety-first culture across all levels of the team.