Senior Operations Lead: Ownership, Mentorship & Impact

Egreenservices; Columbus (OH); On-site; USD 85,000 - 135,000; Full time

Job summary

Business Partners Group, based in Columbus, seeks a Senior Operations Manager with a track record of driving operational excellence. The role requires strong vendor accountability, root-cause thinking, and the ability to reprioritize in a fast-moving environment. Expect mentorship and growth within a 8+ year experienced team.

Take-home pay ranges from $85,000 to $135,000 with ownership and room to grow, reflecting a focus on reliability, empathy, and collaboration across departments.

Qualifications

• 6+ years of relevant experience.
• 8+ years putting Relationship Building to work in a general setting.
• 8+ years hands-on experience in a general role.
• Demonstrated ability to manage competing priorities under tight deadlines.

Responsibilities

• Hold Columbus vendors to the standard we promised our users.
• Spot the Columbus pattern in feedback before it becomes a complaint.
• Surface risks early, loudly, and with a proposed fix attached.
• Execute core Senior Operations Manager duties with accuracy and consistency.
• Pair Empathy fluency with the patience to explain it plainly.
• Chase down the root cause instead of slapping on a patch.
• Read Business Partners Group's general signals and reprioritize without being asked.

Skills

Relationship Building

Problem Solving

Unblocking Others

Prioritization

Job description

Business Partners Group, based in Columbus, seeks a Senior Operations Manager with a track record of driving operational excellence. The role requires strong vendor accountability, root-cause thinking, and the ability to reprioritize in a fast-moving environment. Expect mentorship and growth within a 8+ year experienced team.

Take-home pay ranges from $85,000 to $135,000 with ownership and room to grow, reflecting a focus on reliability, empathy, and collaboration across departments.