Senior Operations Lead - Logistics & Process Improvement

Beemac Logistics; Beaver (Beaver County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO & Holidays

Maternity Leave

DCFSA

Medical, dental, and vision insurance

401(k) with company match

HSA

Career advancement opportunities

Legal assistance and identity theft

Job summary

Beemac Logistics is seeking a Business Operations Manager to drive cross-functional initiatives across Operations, Administration, Carrier Management, Claims, Customer Experience, Managed Solutions, and more. The role emphasizes learning current workflows, removing bottlenecks, and implementing practical solutions that scale across the organization.

You will partner with department leaders to establish KPIs, SOPs, and training while coaching teams through growth and change, blending logistics

Qualifications

• 5+ years of progressive experience in logistics, transportation, freight brokerage, or supply chain.
• Prior leadership or supervisory experience.
• Strong analytical, problem solving, and communication skills.
• Ability to manage multiple projects and priorities in a fast paced, changing environment.
• Willingness to work hands on with teams rather than manage from a distance.

Responsibilities

• Learn existing workflows before recommending changes, and identify inefficiencies, bottlenecks, and opportunities for standardization.
• Develop and implement solutions that improve productivity, service, accuracy, and scalability.
• Help departments establish KPIs, SOPs, and training materials, and follow improvements through to measurable results.
• Serve as a flexible resource supporting different departments based on business needs.
• Assist leaders with operational challenges, staffing needs, and special projects, and coordinate initiatives across multiple departments.
• Take ownership of projects assigned by senior leadership.
• Apply transportation experience to evaluate processes, understanding the full shipment lifecycle from customer request through billing and settlement.
• Assist operational teams with escalations and complex issues.
• Build strong working relationships across the organization and work alongside employees to understand how work is actually performed.
• Help managers set clear expectations and accountability, coach emerging leaders, and support teams through growth or change.
• Communicate clearly with employees at all levels, translating operational issues into actionable recommendations for senior leadership.
• Evaluate systems and processes for improvement opportunities, and partner with IT and vendors on technology adoption.

Skills

Logistics

Leadership

Analytical skills

Communication

Project management

Tools

TMS

Billing software

Data analytics tools

Job description

Beemac Logistics is seeking a Business Operations Manager to drive cross-functional initiatives across Operations, Administration, Carrier Management, Claims, Customer Experience, Managed Solutions, and more. The role emphasizes learning current workflows, removing bottlenecks, and implementing practical solutions that scale across the organization.

You will partner with department leaders to establish KPIs, SOPs, and training while coaching teams through growth and change, blending logistics