Senior Operations Director

Geodis; Plainfield (IN); On-site; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Operations Director to lead warehouse and distribution operations. This pivotal role involves managing customer relationships, ensuring operational efficiency, and driving process improvements across facilities. With a strong emphasis on safety and profitability, the successful candidate will utilize their extensive experience to oversee budgeting, compliance, and resource management. Join a dynamic team that values transparency and inclusion, and take your career to new heights while contributing to a leading global supply chain organization. If you're ready to make a significant impact, this opportunity is for you.

Benefits

Healthcare coverage

Dental insurance

Life insurance

Short Term Disability plan

Long Term Disability plan

Teledoc virtual health care

Career development opportunities

Community volunteering opportunities

Qualifications

• 8-10 years of experience in operations management required.
• Strong analytical skills and ability to interpret financial reports.

Responsibilities

• Manage customer relationships to ensure satisfaction and operational efficiency.
• Direct preparation of accounting records and ensure budget compliance.

Skills

Customer Relationship Management

Process Improvement

Financial Analysis

Labor Management Systems

P&L Management

Problem Solving

Education

Bachelor's Degree

Master's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

SENIOR OPERATIONS DIRECTOR

The Senior Operations Director is responsible for directing the warehouse, distribution, inventory management, and related operations for assigned facilities and is responsible for a safe, profitable operation.

ABOUT THE TEAM:

At GEODIS, we don’t just move goods through the supply chain, we are passionate about helping you move your career to the next level. As a company, our emphasis on excellence has made us a global supply chain leader, committed to helping clients overcome their logistical constraints. We could not do this without our people, our GEODIANS, and a culture of transparency, inclusion, trust, and respect.

ABOUT THE ROLE:

The points below highlight the Senior Operations Director duties:

• Manages customer relationships proactively to deliver overall customer satisfaction
• Reviews analyses of activities, costs, operations, and forecast data to determine progress toward stated goals and objectives
• Communicates best practices nationwide and initiates process improvement teams
• Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area
• Develop plans for the efficient use of materials, equipment, and employee resources
• Reviews costs and makes changes/recommendations to maintain and enhance the profitable operation of the division
• Directs preparation of accounting records, recommends budgets to management, and ensures budget numbers are met
• Communicates KPIs weekly, monthly, and quarterly
• Participates in company marketing and sales efforts
• Ensures ISO compliance for assigned facilities
• Ensures assigned facilities have the resources necessary to meet company goals and objectives
• Manages Director(s)
• Plans, assigns and directs work; appraises performance; rewards and disciplines; addresses complaints and resolves problems
• Travels as needed: to possibly include 75% in 1 90 days and 15-25% after 1 90 days
• Promotes and ensures a clean and safe work environment
• Other duties as required and assigned

Requirements:

• Bachelor’s degree from a 4 year college or university
• Master’s degree preferred
• Minimum 8 to 10 years related experience and/or training; or an equivalent combination of education and experience
• Experience and/or knowledge of storage and shipment of food grade items preferred
• Experience with both inbound and outbound international shipments preferred
• Knowledge of labor management systems
• PC literate with experience with Microsoft Outlook, Word and Excel
• Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
• Ability to properly manage P&L
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

BENEFITS:

We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS.

• Healthcare coverage including prescriptions and dental insurance after 30 days of employment
• RRSP (Registered Retirement Savings Plan) with DPSP (Deferred Profit Sharing Plan) contribution
• Employer-provided Life and Accidental Death insurance
• Employer-provided Short Term Disability plan
• Available Long Term Disability plan
• Teledoc virtual health care access to doctors and therapists through Canada Life
• Opportunities to volunteer and give back to your community
• Access to career development, employee resource groups, and mentorship programs
• + more!

Next steps:

Sound like the right job for you?

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

Or

• Text APPLY to [phone] to submit an application

Environment:

While performing the duties of this job the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, talk, and hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

GEODIS is an equal-opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.